Sales Coordinator

Responsibilities

• Serve as a primary contact for incoming sales inquiries, delivering prompt and professional responses to internal partners and external clients.
• Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative tasks for group and event bookings.
• Support pre‑event, main event, and post‑event activities by tracking, documenting, and communicating with clients and internal teams.
• Develop knowledge of hotel food and beverage offerings, function space, audio‑visual services, and other event details.
• Learn and operate digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to help achieve team goals.
• Participate in meetings, conference calls, reporting, and training sessions as required.
• Collaborate with teammates in a unified, entrepreneurial approach to drive overall hotel success.
• Pursue training and growth opportunities to advance your career within the organization.

Requirements

• Prior hospitality or sales support experience is preferred.
• Strong organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with digital sales systems or willingness to learn.
• Ability to multitask and manage time effectively in a fast paced environment.
• Team‑oriented mindset with a proactive and professional approach.

Technologies

• Delphi
• CI/TY
• PMS

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long‑term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training, development, and career advancement opportunities

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Why Join Concord?

• Our culture is built on five cornerstones — Quality, Integrity, Community, Profitability, and FUN — which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our Associate First policy is a way of life.
• We recognize our associates for their hard work, dedication, and commitment to excellence. We value work‑life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

EQUAL OPPORTUNITY EMPLOYER

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