Sportsbook

Sportsbook Hotel Jobs

3 jobs found

1d ago

SPORTSBOOK REPRESENTATIVE

Argosy Casino Hotel & Spa Riverside Riverside, MO

Riverside, MO

1d ago

$16+/hr Full time Cashiering Casino Cashiering Casino Customer Service

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Job Description

Argosy Casino Hotel & Spa Riverside offers a sportsbook role in Riverside, MO (onsite) with day-one medical coverage, 401(k) matching, and wellness programs designed to support your financial, physical, and mental well-being. You will also earn paid time off based on local policy and length of employment, plus an annual performance bonus.

Starting pay: $16 per hour.

What you’ll do

As a Sportsbook Representative, you will handle key sportsbook operations while keeping guest service and regulatory compliance at the center of your shift.

Write, verify, and process sports wager tickets, ensuring accuracy and adherence to department policy and procedures and applicable jurisdictional gaming statutes and regulations.
Maintain a cash bank for your shift, accepting payments and making correct change when needed.
Make payments on winning tickets in an accurate and timely manner by verifying tickets and payoffs.
Maintain and reconcile your bank throughout the shift according to established cash-handling policies and procedures.
Keep sportsbook stations stocked with adequate supplies and maintain a neat, clean station.
Explain wagering rules to guests, including betting lines and odds, plus applicable procedures.
Support required compliance practices, including currency transaction requirements, Title 31, and Suspicious Activity Reporting for Casinos (SAR).
Create and enter player tracking cards.
Provide friendly, courteous information and assistance to customers, including directing guests for additional information as necessary.
Notify management of escalated or prevalent guest issues and any apparent suspicious activity.
Perform other job-related duties as requested, while maintaining strict confidentiality regarding departmental and company matters.

What you bring

Must be at least 21 years of age.
High school diploma or equivalent GED.
Minimum 6 months of cash-handling experience.
Ability to work as part of a team in a high-stress and high-volume environment.
Ability to work in and adapt to a dynamic, frequently changing environment.
Ability to follow and execute established department policies and procedures.
Working knowledge of sports, proficient cash-handling skills, and strong basic math skills to calculate winnings based on odds.
Basic computer skills.
Excellent customer service skills and the ability to stay professional, neat, and well-groomed according to department and company standards.
Ability to work under pressure while paying close attention to details.

Language, reasoning, and licensing

Ability to read and interpret English documents (such as safety rules, operating and maintenance instructions, and procedure manuals).
Ability to read and communicate verbally in English, with written communication skills in English as needed.
Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to qualify for licenses and permits required by federal, state, and local regulations.

Physical demands and work environment

Regular standing; frequent use of hands to finger, handle, or feel objects, tools, or controls.
Frequent reaching with hands and arms; ability to talk or hear.
Vision requirements include close vision, color vision, and peripheral vision.
Ability to lift and/or move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally, with additional ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance across varying work areas.
Noise level is usually moderate, and you may be exposed to an environment containing unrestricted secondhand tobacco smoke.

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10d ago

Sportsbook Writer

Live! Casino and Hotel Philadelphia Philadelphia, PA

Philadelphia, PA

10d ago

Full time Cashier Customer Service Sports Betting

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Job Description

Sportsbook Writer role at Live! Casino and Hotel Philadelphia, responsible for accurate sportsbook cash handling, ticket processing, and regulatory-compliant guest service.

Accept bets and parlay cards; write tickets for all sporting events in a professional and courteous manner
Receive tickets and vouchers from guests and pay out winning tickets and vouchers
Maintain and balance a till used for issuing and redeeming tickets and vouchers
Process transactions accurately and maintain precise till reconciliations
Maintain a neat, well-stocked window for the next shift
Follow Title 31 procedures and complete required logging
Demonstrate full knowledge of sports wagering terms and conditions
Maintain awareness of all lines and odds in the Sports Book
Stay alert to unusual betting patterns and report events to the Sports Book Supervisor
Ensure compliance with all regulatory controls of the state gaming agency
Provide superior guest service throughout each transaction

Requirements

Prior sports and sports betting knowledge is preferred
Strong communication skills with the public
Ability to work with financial information, data, and basic arithmetic functions
Ability to obtain and maintain a valid license required by the State Gaming Agency
Thorough knowledge of the approved Responsible Gaming Program
Ability to work flexible shifts including nights, weekends, and holidays
High School Diploma, GED, or an equivalent combination of education and experience in high volume cash operations

Benefits

Comprehensive health coverage for full-time and part-time Team Members and eligible dependents
Generous retirement savings options
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more

Physical Requirements

24/7 operation with extended hours and the ability and willingness to meet the applicant’s schedules when needed
Casino size over 100,000 square feet; ability and energy to move about with a sense of urgency
Ability to stand for long periods without sitting or leaning
Ability to go up and down 31 stairs multiple times per day and use elevators

Life at Live!

24/7 high energy casino culture committed to fairness, teamwork, and fun
Ability to stand and walk for long periods without sitting or leaning
Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
Occasionally work in an environment where smoking is allowed

Location: Philadelphia, PA (onsite)

Education: High School Diploma or GED (or equivalent combination of education and experience)

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12d ago

Sportsbook Agent

Hard Rock Hotel & Casino Atlantic City Atlantic City, NJ

Atlantic City, NJ

12d ago

$16 - $16/hr Full time Administrative Support Customer Service Gaming Agent

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Job Description

The Sportsbook Agent role at Hard Rock Hotel & Casino Atlantic City is performed onsite in Atlantic City, NJ, and supports the Sportsbook Supervisor through guest-focused service and accurate, timely assistance related to the Sportsbook and its products.

Role Overview

Reporting under the direction of the Sportsbook Supervisor, the Sportsbook Agent works as part of a team to meet and exceed customer satisfaction expectations. The position is responsible for helping enhance the player experience by providing professional support and ensuring wagers and related processes are handled accurately and efficiently.

Key Responsibilities

Record patrons’ wager requests and enter wagers into the wagering system.
Handle the cash drawer for wager intake and payouts, then reconcile the drawer.
Detect potential responsible gaming concerns and advise customers at risk of responsible gaming issues.
Communicate T&C details to customers regarding wagering rules and applicable policies.
Promote and educate patrons on sports-related products and available wager types.
Perform other duties as assigned.

Required Qualifications

Must hold a Casino Employee Registration or be able to obtain one from the NJ DGE.
Competent working knowledge of MS Office applications.
Advanced knowledge of online and/or brick-and-mortar casino and sports book operations is not required, but is a plus.

Technology

MS Office applications.

Compensation

$16.00 per hour

Benefits

401K with match.
Paid Time Off.
Holiday Pay.
Free Meals, Free Uniforms, and Free Parking.
Discounts at Hard Rock properties around the globe.
Eligibility to participate in a discretionary annual bonus program.
Training and Leadership development programs.
Wellness programs including onsite information and fitness seminars.
Team Member Resource Groups.
Recognition programs.

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