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Sportsbook Hotel Jobs

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Today

Sportsbook Writer

Live! Casino and Hotel Philadelphia Philadelphia, PA

Philadelphia, PA

Today

Full time Cashier Customer Service Sports Betting

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Job Description

Sportsbook Writer role at Live! Casino and Hotel Philadelphia, responsible for accurate sportsbook cash handling, ticket processing, and regulatory-compliant guest service.

Accept bets and parlay cards; write tickets for all sporting events in a professional and courteous manner
Receive tickets and vouchers from guests and pay out winning tickets and vouchers
Maintain and balance a till used for issuing and redeeming tickets and vouchers
Process transactions accurately and maintain precise till reconciliations
Maintain a neat, well-stocked window for the next shift
Follow Title 31 procedures and complete required logging
Demonstrate full knowledge of sports wagering terms and conditions
Maintain awareness of all lines and odds in the Sports Book
Stay alert to unusual betting patterns and report events to the Sports Book Supervisor
Ensure compliance with all regulatory controls of the state gaming agency
Provide superior guest service throughout each transaction

Requirements

Prior sports and sports betting knowledge is preferred
Strong communication skills with the public
Ability to work with financial information, data, and basic arithmetic functions
Ability to obtain and maintain a valid license required by the State Gaming Agency
Thorough knowledge of the approved Responsible Gaming Program
Ability to work flexible shifts including nights, weekends, and holidays
High School Diploma, GED, or an equivalent combination of education and experience in high volume cash operations

Benefits

Comprehensive health coverage for full-time and part-time Team Members and eligible dependents
Generous retirement savings options
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more

Physical Requirements

24/7 operation with extended hours and the ability and willingness to meet the applicant’s schedules when needed
Casino size over 100,000 square feet; ability and energy to move about with a sense of urgency
Ability to stand for long periods without sitting or leaning
Ability to go up and down 31 stairs multiple times per day and use elevators

Life at Live!

24/7 high energy casino culture committed to fairness, teamwork, and fun
Ability to stand and walk for long periods without sitting or leaning
Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
Occasionally work in an environment where smoking is allowed

Location: Philadelphia, PA (onsite)

Education: High School Diploma or GED (or equivalent combination of education and experience)

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2d ago

Sportsbook Agent

Hard Rock Hotel & Casino Atlantic City Atlantic City, NJ

Atlantic City, NJ

2d ago

$16 - $16/hr Full time Administrative Support Customer Service Gaming Agent

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Job Description

The Sportsbook Agent role at Hard Rock Hotel & Casino Atlantic City is performed onsite in Atlantic City, NJ, and supports the Sportsbook Supervisor through guest-focused service and accurate, timely assistance related to the Sportsbook and its products.

Role Overview

Reporting under the direction of the Sportsbook Supervisor, the Sportsbook Agent works as part of a team to meet and exceed customer satisfaction expectations. The position is responsible for helping enhance the player experience by providing professional support and ensuring wagers and related processes are handled accurately and efficiently.

Key Responsibilities

Record patrons’ wager requests and enter wagers into the wagering system.
Handle the cash drawer for wager intake and payouts, then reconcile the drawer.
Detect potential responsible gaming concerns and advise customers at risk of responsible gaming issues.
Communicate T&C details to customers regarding wagering rules and applicable policies.
Promote and educate patrons on sports-related products and available wager types.
Perform other duties as assigned.

Required Qualifications

Must hold a Casino Employee Registration or be able to obtain one from the NJ DGE.
Competent working knowledge of MS Office applications.
Advanced knowledge of online and/or brick-and-mortar casino and sports book operations is not required, but is a plus.

Technology

MS Office applications.

Compensation

$16.00 per hour

Benefits

401K with match.
Paid Time Off.
Holiday Pay.
Free Meals, Free Uniforms, and Free Parking.
Discounts at Hard Rock properties around the globe.
Eligibility to participate in a discretionary annual bonus program.
Training and Leadership development programs.
Wellness programs including onsite information and fitness seminars.
Team Member Resource Groups.
Recognition programs.

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