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Job Description

Sportsbook Writer role at Live! Casino and Hotel Philadelphia, responsible for accurate sportsbook cash handling, ticket processing, and regulatory-compliant guest service.

  • Accept bets and parlay cards; write tickets for all sporting events in a professional and courteous manner
  • Receive tickets and vouchers from guests and pay out winning tickets and vouchers
  • Maintain and balance a till used for issuing and redeeming tickets and vouchers
  • Process transactions accurately and maintain precise till reconciliations
  • Maintain a neat, well-stocked window for the next shift
  • Follow Title 31 procedures and complete required logging
  • Demonstrate full knowledge of sports wagering terms and conditions
  • Maintain awareness of all lines and odds in the Sports Book
  • Stay alert to unusual betting patterns and report events to the Sports Book Supervisor
  • Ensure compliance with all regulatory controls of the state gaming agency
  • Provide superior guest service throughout each transaction

Requirements

  • Prior sports and sports betting knowledge is preferred
  • Strong communication skills with the public
  • Ability to work with financial information, data, and basic arithmetic functions
  • Ability to obtain and maintain a valid license required by the State Gaming Agency
  • Thorough knowledge of the approved Responsible Gaming Program
  • Ability to work flexible shifts including nights, weekends, and holidays
  • High School Diploma, GED, or an equivalent combination of education and experience in high volume cash operations

Benefits

  • Comprehensive health coverage for full-time and part-time Team Members and eligible dependents
  • Generous retirement savings options
  • Free uniforms
  • Free parking
  • Discounted meals
  • Service and Attendance bonuses
  • Tuition reimbursement
  • Discounts on hotels, theme parks, travel, and more

Physical Requirements

  • 24/7 operation with extended hours and the ability and willingness to meet the applicant’s schedules when needed
  • Casino size over 100,000 square feet; ability and energy to move about with a sense of urgency
  • Ability to stand for long periods without sitting or leaning
  • Ability to go up and down 31 stairs multiple times per day and use elevators

Life at Live!

  • 24/7 high energy casino culture committed to fairness, teamwork, and fun
  • Ability to stand and walk for long periods without sitting or leaning
  • Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
  • Occasionally work in an environment where smoking is allowed

Location: Philadelphia, PA (onsite)

Education: High School Diploma or GED (or equivalent combination of education and experience)

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