Sportsbook Writer
Job Description
Sportsbook Writer role at Live! Casino and Hotel Philadelphia, responsible for accurate sportsbook cash handling, ticket processing, and regulatory-compliant guest service.
- Accept bets and parlay cards; write tickets for all sporting events in a professional and courteous manner
- Receive tickets and vouchers from guests and pay out winning tickets and vouchers
- Maintain and balance a till used for issuing and redeeming tickets and vouchers
- Process transactions accurately and maintain precise till reconciliations
- Maintain a neat, well-stocked window for the next shift
- Follow Title 31 procedures and complete required logging
- Demonstrate full knowledge of sports wagering terms and conditions
- Maintain awareness of all lines and odds in the Sports Book
- Stay alert to unusual betting patterns and report events to the Sports Book Supervisor
- Ensure compliance with all regulatory controls of the state gaming agency
- Provide superior guest service throughout each transaction
Requirements
- Prior sports and sports betting knowledge is preferred
- Strong communication skills with the public
- Ability to work with financial information, data, and basic arithmetic functions
- Ability to obtain and maintain a valid license required by the State Gaming Agency
- Thorough knowledge of the approved Responsible Gaming Program
- Ability to work flexible shifts including nights, weekends, and holidays
- High School Diploma, GED, or an equivalent combination of education and experience in high volume cash operations
Benefits
- Comprehensive health coverage for full-time and part-time Team Members and eligible dependents
- Generous retirement savings options
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more
Physical Requirements
- 24/7 operation with extended hours and the ability and willingness to meet the applicant’s schedules when needed
- Casino size over 100,000 square feet; ability and energy to move about with a sense of urgency
- Ability to stand for long periods without sitting or leaning
- Ability to go up and down 31 stairs multiple times per day and use elevators
Life at Live!
- 24/7 high energy casino culture committed to fairness, teamwork, and fun
- Ability to stand and walk for long periods without sitting or leaning
- Exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises
- Occasionally work in an environment where smoking is allowed
Location: Philadelphia, PA (onsite)
Education: High School Diploma or GED (or equivalent combination of education and experience)