Banquet Houseperson

OT H Hotels Resorts offers a fast-paced, hands-on role supporting memorable meetings and events in Pittsburgh, PA (onsite). As a Banquet Houseperson, you help ensure every room is prepared correctly, kept clean and organized throughout the function, and reset smoothly after the event ends.

What you will do

• Set up banquet rooms and meeting spaces according to event orders and specifications
• Arrange tables, chairs, linens, and event equipment to match the required setup
• Prepare details including centerpieces, table settings, décor elements, and meeting space presentation
• Dress tables as needed, including draping, setting silverware, folding napkins, and completing meeting room preparation
• Maintain cleanliness and organization in banquet, meeting, and conference areas using established cleaning schedules
• Ensure equipment is in proper working condition and report any defects
• Replenish beverages, including water service, and keep meeting rooms stocked with the necessary supplies
• Provide courteous, professional support to guests during events and respond promptly to guest requests
• Use good judgment to handle guest concerns and escalate when necessary
• Anticipate equipment and supply needs based on event orders and keep storerooms and back-of-house areas organized
• Clean and organize back halls and storage areas after events
• Comply with hotel safety, fire, and health regulations, maintaining hazard-free workspaces at all times
• Handle cleaning chemicals and equipment properly
• Attend pre-shift meetings, stay informed of event requirements, and communicate effectively with the banquet team and management
• Support other food and beverage roles as needed to help ensure successful event execution

What you bring

• High school diploma or equivalent required
• Prior experience in banquet setup, hospitality, or a related field preferred
• Strong organizational and multitasking skills, with the ability to work efficiently under pressure
• Good judgment and problem-solving skills in guest service situations
• Strong attention to detail for room setup and cleanliness standards
• Ability to anticipate needs and proactively prepare event spaces
• Effective communication and teamwork skills
• Reliability and a strong work ethic, with consistent cleanliness and organization

Work environment and physical demands

• No regular travel required
• Constant standing, with frequent walking, pushing/pulling, and use of manual dexterity
• Occasional sitting, bending, and balancing
• Frequent lifting and carrying up to 70 lbs.
• Ability to work continuously during event setup and service periods
• Ability to navigate indoor and outdoor event spaces, including uneven surfaces

FLSA: Non-Exempt

Direct supervisor: Banquet Manager

Certifications: None required

Note: This job description outlines the general nature and level of work performed. Management may modify, add, or remove duties as necessary.

Recruitment: OTH Hotels Resorts may use AI tools to assist with screening and ranking based on job-related qualifications. Final hiring decisions are made by the recruitment team.