Banquet Staff

The Banquet Staff role at The Virginian Hotel supports banquet events from initial setup through post-event breakdown, providing consistent food and beverage service with a focus on guest satisfaction. The position works in a fast-paced indoor and outdoor setting and helps ensure each function runs smoothly and to standard.

Key Responsibilities

• Set up banquet rooms and function spaces according to event orders and service standards.
• Drape tables, set silverware, fold napkins, and arrange centerpieces.
• Prepare service stations and ensure readiness for meal service.
• Assist with preparing beverages and service materials prior to events.
• Pick up food from the kitchen or back hall and transport items safely to the event space.
• Serve food and beverages using the appropriate service style, including plated, buffet, or passed service.
• Carry trays and deliver items efficiently while maintaining presentation standards.
• Adapt service style to match the meal period, including continental breakfast, lunch service, or formal dinner.
• Provide friendly, attentive, and professional service throughout events.
• Maintain awareness of guest needs and respond promptly to requests.
• Ensure tables are maintained, cleared, and reset during service.
• Clear tables, remove dirty linens, and collect centerpieces after events.
• Break down banquet rooms and restore spaces to their original condition.
• Clean and organize back halls and storage areas.
• Assist with vacuuming and maintaining cleanliness of event spaces.
• Communicate effectively with the banquet captain, team members, and kitchen staff regarding service needs and event progress.
• Support team members to help ensure smooth and efficient event execution.
• Attend pre-shift meetings and follow event instructions carefully.
• Maintain clean and organized work areas throughout events.
• Properly handle equipment, dishware, and cleaning materials.
• Ensure compliance with safety, sanitation, and company policies, including operational and service standards.

Overview of the Role

This position provides food and beverage service for banquet events, including breakfast, lunch, and dinner functions. Banquet Staff assists with setup, supports meal service through attentive delivery, and completes post-event breakdown so spaces are returned to readiness for the next event. The role emphasizes prompt, courteous service while meeting presentation and operational expectations.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of food and beverage experience required; banquet or event service experience preferred.
• Excellent customer service and interpersonal skills.
• Pleasant, professional, and team-oriented demeanor.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail in service and presentation.
• Ability to carry trays and perform physically demanding tasks.
• Ability to adapt to different service styles and event types.
• Strong organizational and multitasking skills.
• Effective communication with team members and management.
• Strong reliability and work ethic.
• Food safety certification preferred.
• No travel required.
• Constant standing with frequent walking, pushing/pulling, and manual dexterity.
• Occasional sitting, bending, and balancing.
• Frequent lifting and carrying up to 50 lbs.
• Ability to work continuously during event service periods.
• Ability to navigate indoor and outdoor event spaces, including uneven surfaces.

Safety, Cleanliness & Compliance

• Follow all safety, sanitation, and company policies.
• Maintain clean and organized work areas throughout events.
• Properly handle equipment, dishware, and cleaning materials.
• Ensure compliance with operational and service standards.