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Job Description

Isle of Capri Casino Hotel Boonville offers a supportive, guest-focused environment where you help create memorable experiences while staying on top of responsible cash handling. This onsite role in Boonville, MO (65233) brings variety to your day through guest service, ticket and chip transactions, and event information, with competitive pay of $15 to $20 per hour.

What you’ll do

  • Redeem and sell table game chips, including marketing redemptions, ticket-in and ticket-out redemptions, and other cash transactions.
  • Handle a range of cash-related tasks, including answering customer questions in a courteous and professional manner.
  • Support patrons by providing information about casino events.
  • Maintain a fun, friendly, clean, and safe environment for both guests and employees.
  • Work effectively and courteously with fellow employees.
  • Accurately count and record assigned funds, make exchanges of funds throughout the shift, and keep the cash drawer balanced.
  • Ensure all casino funds are secured when not in use.
  • Verify and document personal identification information for checks and cash advance transactions.
  • Complete all company-required training within designated time frames.
  • Act as a customer experience owner: behave in ways that surprise and delight guests, leave guests with positive feelings about the property, and build/maintain relationships with them.
  • Handle assignments as needed (other duties as assigned).

What you’ll need

  • Ability to work effectively and courteously with fellow employees.
  • Ability to comply with company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Employee discount

Location: Boonville, MO 65233 (Onsite, Required)

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