Cage - Vault Cashier Carter

Join Potawatomi Casino Hotel in Wabeno, WI onsite as a Vault Cashier and help create an enjoyable guest experience while supporting safe, accurate cash operations in the Cage. This role emphasizes strong service, careful attention to detail, and a commitment to compliance. The position is paid USD 14 per hour, with expectations centered on professionalism, confidentiality, and precise financial processing.

What you’ll do

• Deliver a welcoming, enjoyable guest experience by providing exceptional guest service.
• Accurately process monetary transactions in the Cage involving cash, coin, tickets, and gaming chips according to department policy and procedures.
• Protect casino assets by maintaining absolute confidentiality related to financial information for guests and PCCH.
• Maintain accountability for all monetary transactions and currency exchanges with guests and other departmental team members.
• Use strong verbal and written communication skills while maintaining professionalism during every interaction.
• Ensure accuracy and proper documentation for: Slot Jackpot payouts, TITO ticket redemption, Gaming Chip redemption, Table Game Fills/Credits, Sportsbook payouts, and promotional cash prizes.
• Ensure the highest degree of compliance with BSA regulations, including Title 31 cash recording and reporting, in accordance with federal law.
• Develop familiarity with software programs and PC applications used for monetary transactions and Vault inventory movements.
• Complete daily verbal and written communications with departmental team members.
• Assist team growth by participating in the training of new team members and supporting the team dynamic.
• Follow direction from the Cage/Vault Supervisor on duty or Manager, including assistance with verification of ATM/Kiosk cassettes, bank deposits, and potential support for Drop and Count operations.
• Perform any other duties assigned by the Cage/Vault Supervisor on duty or Manager.

What you bring

• High School diploma or equivalent (preferred).
• Strong mathematical skills and accurate cash handling, including large transactions.
• Six months to one-year cash-handling experience required.
• Basic computer experience (preferred).
• Ability to uphold complete confidentiality.
• Professional demeanor when representing PCCH.
• Ability to work well with people and provide strong guest service skills, with sensitivity to diverse cultures.
• Strong oral and written communication skills.
• Excellent organization and the ability to maintain accuracy.
• Ability to maintain a professional demeanor in stressful situations.