Chief Engineer

The Brown Palace Hotel & Spa supports associates with hotel travel discounts and benefits designed to help you stay covered and plan ahead. Eligible full-time associates can access three pricing tiers of medical coverage, plus Dental and Vision. Paid sick leave is provided in accordance with the Colorado Healthy Families and Workplaces Act, and paid time off plans may be available for associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

In this onsite role in Denver, CO, you will lead day-to-day engineering operations for the property. When the Director is unavailable, the Chief Engineer assumes the administrative, financial, and operating aspects of the hotel as they relate to engineering.

Responsibilities

• Help develop and implement plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all local, state, and federal laws.
• Supervise and train Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention.
• Create and post Engineering schedules.
• Create and adhere to the department’s annual budget, assist with financial forecasts, and participate in monthly profit/loss review meetings.
• Develop and implement a preventative maintenance program for all hotel equipment.
• Ensure emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
• Participate in energy conservation programs.
• Review guest and meeting planner comment cards to ensure issues are identified and corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with administration of vendor contracts controlled by the engineering department.
• Ensure room maintenance requests are handled promptly and courteously.
• Follow up on all alarms immediately to identify exact location and cause, determine emergency status, report findings to Front Desk, and take immediate action as necessary.
• Assist with special projects and renovations as necessary.
• Support and participate in all Highgate Hotel programs, including the Highgate Hotel Safety Committee.

Requirements

• At least 3 years of progressive facilities management experience in a hotel or related field, or a 2-year college degree and 1 year of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
• Long hours may be required.
• Heavy work requirements include exerting up to 100 pounds occasionally, 50 pounds frequently, and/or up to 20 pounds constantly to lift, carry, push, pull, or move objects.
• Maintain a warm and friendly demeanor at all times.
• Effective verbal and written communication with employees and guests; attentive, friendly, courteous, and service-oriented interactions.
• Ability to listen, understand, and clarify employee and guest concerns.
• Capable of multitasking and prioritizing to meet deadlines.
• Attend all hotel required meetings and trainings; participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards as scheduled.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with Highgate Hotel Standards and regulations for safe and efficient operations.
• Maximize productivity, identify problem areas, and assist with implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving as necessary; understand and evaluate complex information from various sources.
• Maintain confidentiality of information and perform other duties as requested by management.