Executive Housekeeper

Executive Housekeeper position at Hotel Equities in Coralville, IA (onsite), with a yearly salary range of USD 40,000 to 42,000.

Responsibilities

• Lead and supervise room attendants to ensure timely and thorough cleaning of guest rooms.
• Verify daily room cleaner worksheets, notify the front desk of results, and maintain completion boards for every housekeeper.
• Manage short notice room change requests and oversee their prompt execution.
• Inspect all check-out and stay-over rooms after service to confirm adherence to company standards.
• Maintain daily records of room checkouts and stay-overs and submit reports to housekeeping each day.
• Monitor room quality by conducting and documenting inspections of cleaned rooms.
• Prepare maintenance work orders for replacement or repair of furniture and fixtures, and follow through to completion.
• Track room status continuously and communicate changes to room cleaners.
• Inspect VIP rooms and early morning make-up rooms.
• Coordinate cleaning priorities based on guest requests, VIP status, check-outs, and expected check-outs.
• Inspect floor linen closets daily for cleanliness, supplies, and linen levels.
• Ensure carts are properly stored and vacuum cleaners are emptied at day end.
• Assist in quarterly linen inventory and safeguards for linen security.
• Keep linen chutes locked to maintain safety standards.
• Coordinate housekeeping activities with front desk, engineering, banquet services, and room service.
• Strive to amaze guests by delivering attentive and courteous service.
• Ensure guests are treated efficiently and in accordance with company standards.
• Assist in training and directing new department associates.
• Maintain compliance with housekeeping quality standards and company policies.
• Collaborate with other hotel departments to enhance communication and guest satisfaction.
• Support daily room inventory management to optimize revenue while upholding guest expectations.
• Perform other assignments as directed by the Director of Housekeeping or General Manager.
• Adhere to all work rules, procedures, and policies including the associate handbook.

Requirements

• Strong teamwork skills and a collaborative spirit.
• Enthusiastic, helpful, and positive team member with professional conduct.
• Responsible, mature behavior and respectful interaction with coworkers.
• Self-motivated with effective time management and prioritization.
• Open communication with all departments and ability to relay pertinent information.
• Receptive to new ideas and constructive feedback; proactive in applying them.
• Maintain clear communication through meetings, log books, and bulletins.
• Willingness to assist other departments during emergencies.
• Knowledge of Lost and Found processes and proper handling of keys.
• Familiarity with bloodborne pathogen procedures and safety guidelines.
• Understanding of emergency procedures and security concerns; protect guest room information and access policies.
• Ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Strong reading and writing skills to facilitate process communication.
• Excellent verbal and written communication abilities; comfortable leading a team with limited direct supervision.

Benefits

• Team driven and values based culture.
• Salary range: USD 40,000–42,000 annually.
• Medical, dental, and vision coverage.
• Vacation and holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and manager training program.
• Discounted room rates across properties in the portfolio.
• Third party perks such as movie tickets and local attractions.
• 401(k) matching.
• Employee discounts.
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.