Front Desk Agent

Front Desk Agent at Cambria Hotel Copper Mountain CO in Frisco, CO, onsite, supporting guest services across registration, billing, reservations, and day-to-day requests.

Responsibilities

• Greet guests in a friendly, professional manner and support check-in, registration, and room assignments
• Assist with guest inquiries covering hotel services, dining, entertainment, and travel directions
• Manage room availability and maintain accurate guest accounts
• Post charges, process payments, and make change
• Place reservations and handle guest requests, including safekeeping of valuables
• Coordinate and communicate effectively with other hotel departments
• Follow hotel credit policies and help ensure accurate cash handling
• Support teammates and take on additional responsibilities as needed

Requirements

• Strong leadership, communication, and organizational skills
• Ability to multitask, prioritize, and solve problems
• Proficiency with PMS and Microsoft Office
• High School diploma or GED preferred
• Hospitality customer service experience preferred

Technologies

• PMS
• Microsoft Office
• DailyPay

Benefits

• 401(k) & Roth 401(k) with company match; eligible for full-time and part-time Team Members
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts
• Earned wage access through DailyPay on day one

Schedule

• Flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Standing for long periods
• Light lifting up to 40 pounds

Work Conditions

• Indoor environment with minimal exposure to adverse conditions

Compensation

USD 25 per hourly

Location

Frisco, CO (onsite)