Hotel Maintenance Technician
Job Description
Renaissance Raleigh Hotel is hiring a Hotel Maintenance Technician for a full-time, onsite role in Raleigh, NC. This position focuses on keeping guest rooms, meeting rooms, and public areas in safe, clean condition through timely repairs, inspections, and safety-first maintenance support.
What You’ll Do
- Respond to guest concerns related to maintenance issues in their room.
- Complete minor repairs such as tightening toilet seats, changing light bulbs, and patching walls.
- Inspect and maintain appliances, fixtures, grout, caulking, and furniture to keep them functioning properly.
- Follow company and department safety policies, including completing required safety training and certifications.
- Report accidents, injuries, or serious maintenance issues immediately to management.
- Handle hazardous materials safely and in line with Material Safety Data Sheets.
- Maintain confidentiality of proprietary information and protect company assets.
- Maintain a professional appearance with a clean uniform and nametag.
- Provide courteous, timely service to guests and support coworkers with dignity and respect.
- Perform physical tasks including lifting up to 50 pounds, bending, stooping, and reaching overhead.
- Assist with emergency procedures such as evacuations or medical situations.
- Perform additional reasonable duties as requested by management.
Schedule
- 3:00pm–11:00pm (3 days per week)
- 11:00pm–7:00am (every Saturday and Sunday)
What You Bring
- 2 to 3 years of maintenance duties in the hospitality, hospitals, or residential services (preferred: prior maintenance or engineering experience).
- Knowledge of safety standards, tools, and equipment operation.
- Ability to perform physical tasks and complete repairs independently.
- Strong communication and teamwork skills.
- Flexibility to work varied shifts, including weekends and holidays.
- A commitment to guest satisfaction and operational excellence.
Compensation & Benefits
$20 per hour.
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Work Style
- Functional Expert: considered a thought leader on a subject
- Detail Oriented: able to complete tasks with all necessary details to get the job done well
Motivations
- Work-Life Balance: inspired to perform well with ample time to pursue interests outside of work
- Goal Completion: inspired to perform well by finishing tasks
- Flexibility: inspired to perform well when given the ability to set personal schedule and goals