Housekeeper

Benefits and culture

Join Hotel St. Michael in Prescott, AZ, as part of a team-driven, values-based environment. This housekeeping role supports a welcoming guest experience, offers clear growth paths, and provides a comprehensive benefits package designed to support you and your family.

• Team Driven and Values Based Culture
• Hourly pay range of $16.00 to $17.00 based on experience
• Medical, dental and vision coverage
• Vacation and holiday pay
• Same-day pay available
• Career growth opportunities with a manager training program
• Reduced room rates across the portfolio
• Third party perks such as movie tickets and attractions
• 401(k) retirement plan
• Employee assistance program
• Employee discount on hotel stays
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Responsibilities

• Fetch supplies from storerooms, prepare and maintain cleaning carts, and keep storerooms organized to support efficient room cleaning
• Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways; use ladders or stepping stools for hard-to-reach spots to keep the facility neat and presentable
• Wash shower walls and tubs, clean toilets and stall walls as applicable, wipe exposed pipes, and clean mirrors and sinks for sanitary guest and public restrooms
• Replace towels, soaps and all room amenities; restock literature removed by guests or that is soiled or torn
• Clean hard floor surfaces by hand to remove dirt and grime
• Dust and polish furniture, fixtures and wall hangings; reach vents and ceiling corners to remove dust and cobwebs
• Strip beds and remake with fresh linens; inspect bedspreads, blankets and pads for cleanliness and lift mattresses to check for soil
• Check closets for cleanliness, wipe doors and handles, and restock supplies such as hangers, extra blankets and pillows
• Vacuum rooms, public areas and hallways; operate vacuums up to 25 lbs and move heavy furniture to clean under and around fixtures
• Inspect door and window locks and report any unsecured or unsafe situations
• Inspect room equipment (TV, lights, faucets, radios) and report maintenance deficiencies in writing for prompt resolution
• Secure and maintain custody of equipment, keys and supplies at all times
• Maintain a friendly, cheerful and courteous demeanor at all times
• Perform other duties as assigned by management
• Assist the laundry department by handling soiled linen, sorting loads, operating industrial washers and dryers, pressing, and distributing cleaned linen
• Clean patio or balcony areas by sweeping or hosing floors, wiping furniture and fixtures, removing trash, and cleaning doors and windows
• Support other departments to help achieve overall hotel performance

Equipment and tools you will use

• Vacuum cleaners
• Floor buffers
• Carpet cleaning equipment
• Cleaning cart
• Ladder or stepping stool
• Commercial washers and dryers
• Pressers

Requirements

• High school diploma or equivalent
• Experience aligned with brand standards such as Marriott, Hilton, IHG, Wyndham, or equivalent cleaning standards
• Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment
• Ability to see fine debris in low light and read written instructions and computer print-outs
• Upper body strength to lift up to 50 lbs continually during an 8 hour shift
• Dexterity to push, pull and move levers, equipment and furniture throughout an 8 hour shift
• Capability to work with arms raised above head during an 8 hour shift
• Ability to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and into/out of closets
• Familiarity with basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment
• Cleaning cart
• Ladder or stepping stool
• Commercial washers, dryers and pressers
• Exposure to hazardous chemicals on a continual basis
• Prolonged strenuous physical activity in an indoor climate-controlled environment
• Exposure to excessive heat and humidity in laundry areas

Other qualifications

• Passionate about people and service
• Strong communication skills for interactions with guests and colleagues
• Reading and writing abilities for paperwork, logging issues and requests
• Problem solving, motivation and training capabilities
• Flexible schedule availability, including nights, weekends and holidays