Housekeeper

Hotel Equities invites you to join Teddy's Residential in New Town, ND as a Housekeeper. This onsite role offers a starting wage of $17 per hour and a team driven, values based culture with clear opportunities for growth and development. You will clean and prepare guest rooms and public areas to high standards while delivering warm, knowledgeable service that reassures guests they’ve chosen a quality place to stay. Education required: High School diploma or equivalent.

Benefits

• Team Driven and Values Based Culture
• Medical, Dental and Vision coverage
• Vacation and Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Responsibilities

• Clean and prepare guest rooms and public areas to established cleanliness and propriety standards to assure guest satisfaction and maximize revenues. Deliver warm, knowledgeable service and helpful guidance to guests.
• Retrieve items from storage, set up cleaning carts with supplies, and maintain carts and storerooms in a clean, orderly fashion to improve efficiency.
• Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to reach hard to access areas.
• Wash shower walls and tubs, clean toilets and stalls, wipe exposed pipes, and clean mirrors and sinks to keep restrooms sanitary.
• Replace towels, soaps and all room amenities, and restock literature that was removed or is soiled to ensure guest supplies are adequate.
• Wipe and clean hard floor areas by hand to remove dirt and stains.
• Dust and polish furniture, fixtures and wall hangings; reach vents and ceiling corners to remove dust and cobwebs.
• Strip beds and remake with fresh linens; check bedspreads and blankets for cleanliness and inspect mattresses for dirt.
• Check closets for cleanliness, wipe doors and handles, and restock supplies such as hangers, extra blankets and pillows.
• Vacuum rooms, public areas and hallways, operating vacuums up to 25 lbs and moving heavy furniture to vacuum underneath and in hard to reach spots.
• Inspect door and window locks to ensure they function properly and report unsecured or unsafe conditions to management.
• Inspect room equipment (TV, lights, faucets, radios) and report any deficiencies in writing to the Executive Housekeeper for prompt repair.
• Secure and maintain custody of equipment, keys and supplies to protect hotel property.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned by management.
• Assist the laundry department by retrieving soiled linen, sorting by size, operating industrial washers, dryers and pressers, and distributing clean linen to storage areas or carts.
• Clean patios and balconies by sweeping or hosing floors, wiping furniture, removing garbage, and cleaning doors and windows.
• Collaborate with other team members and departments to support overall hotel performance.

Requirements

• High School diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or equivalent cleaning standards.
• Basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Vision ability to detect minute debris in poorly lit areas and to read written instructions and computer printouts.
• Upper body strength to lift up to 50 lbs continually during an 8 hour shift.
• Dexterity in hands and arms to push, pull and move levers, equipment and furniture throughout an 8 hour shift.
• Ability to work with arms raised above head for extended periods.
• Able to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and in/out of closets all day.
• Familiarity with basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment; cleaning cart; ladder or stepping stool; commercial washers, dryers and pressers.
• Exposure to hazardous cleaning chemicals on a continual basis.
• Prolonged strenuous physical activity in an indoor climate controlled environment, with potential exposure to heat and humidity in some areas.