Housekeeping
Job Description
Join the team onsite in Duluth, MN to keep guest rooms and shared spaces clean, stocked, and ready for a smooth hotel stay.
Key Responsibilities
- Cleans showers, toilets, and sinks
- Replenishes guest supplies including toiletries, soap, lotion, and paper products
- Services guest areas and supports room readiness by cleaning items such as table surfaces and mopping floors as needed
- Operates and cleans the guest laundry washer/dryer as needed
- Delivers items to guest rooms when requested, including towels, extra pillows, supplies, and more
- Responds to guest requests in a timely and courteous manner
- Reports and delivers lost and found items to the appropriate office or department
- Works collaboratively in a team environment and supports teammates to help ensure a great guest experience
Requirements
- Highly organized
- Ability to work the majority of the shift standing, constantly moving
- Can lift up to 20 pounds
- Strong guest service skills
- Attention to detail and a customer service oriented approach
- Ability to communicate satisfactorily with guests, management, and co-workers
Benefits
- Medical, Dental, and Vision insurance options
- Paid time off and a 401(k) for full-time employees
- Employee hotel discounts across the country, including franchise rates within the brand and discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and the referred associate
- DailyPay to access already earned wages before payday
- Upward mobility and opportunities for growth within the company