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Job Description

Join the team onsite in Duluth, MN to keep guest rooms and shared spaces clean, stocked, and ready for a smooth hotel stay.

Key Responsibilities

  • Cleans showers, toilets, and sinks
  • Replenishes guest supplies including toiletries, soap, lotion, and paper products
  • Services guest areas and supports room readiness by cleaning items such as table surfaces and mopping floors as needed
  • Operates and cleans the guest laundry washer/dryer as needed
  • Delivers items to guest rooms when requested, including towels, extra pillows, supplies, and more
  • Responds to guest requests in a timely and courteous manner
  • Reports and delivers lost and found items to the appropriate office or department
  • Works collaboratively in a team environment and supports teammates to help ensure a great guest experience

Requirements

  • Highly organized
  • Ability to work the majority of the shift standing, constantly moving
  • Can lift up to 20 pounds
  • Strong guest service skills
  • Attention to detail and a customer service oriented approach
  • Ability to communicate satisfactorily with guests, management, and co-workers

Benefits

  • Medical, Dental, and Vision insurance options
  • Paid time off and a 401(k) for full-time employees
  • Employee hotel discounts across the country, including franchise rates within the brand and discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and the referred associate
  • DailyPay to access already earned wages before payday
  • Upward mobility and opportunities for growth within the company

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