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Job Description

Join Brooklyn Hotel Partners LLC in Brooklyn Center, MN as a Night Auditor onsite. This role supports smooth overnight operations by combining guest-focused service with accurate daily reporting. If you take pride in professionalism, detail, and reliable follow-through, you will play an important part in keeping the guest experience on track while supporting the team behind the scenes.

What you’ll do

  • Provide exceptional guest service by addressing guest inquiries and concerns promptly
  • Register and process guests during arrival and departure
  • Maintain telephone courtesy and professionalism
  • Listen carefully to guests and anticipate additional needs or concerns
  • Keep public areas and the hotel office clean and presentable
  • Use appropriate selling techniques to help maximize revenue and occupancy
  • Complete daily management operations reports
  • Ensure guest accounts are complete and accurate
  • Use working knowledge of hotel services and facilities, plus local area information
  • Follow the hotel’s standard operating procedures and policies
  • Assist with monitoring and upholding safety procedures for guests and hotel team members
  • Support team members and other departments as needed to improve operational efficiency
  • Deliver amenities and provide general assistance to guests as requested
  • Perform additional responsibilities assigned by leadership

Key requirements

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Conduct work-related functions in a professional manner

Schedule & compensation

Location: Brooklyn Center, MN (onsite)

Pay: USD $16-$18 per hour

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