Night Auditor
Job Description
Join Brooklyn Hotel Partners LLC in Brooklyn Center, MN as a Night Auditor onsite. This role supports smooth overnight operations by combining guest-focused service with accurate daily reporting. If you take pride in professionalism, detail, and reliable follow-through, you will play an important part in keeping the guest experience on track while supporting the team behind the scenes.
What you’ll do
- Provide exceptional guest service by addressing guest inquiries and concerns promptly
- Register and process guests during arrival and departure
- Maintain telephone courtesy and professionalism
- Listen carefully to guests and anticipate additional needs or concerns
- Keep public areas and the hotel office clean and presentable
- Use appropriate selling techniques to help maximize revenue and occupancy
- Complete daily management operations reports
- Ensure guest accounts are complete and accurate
- Use working knowledge of hotel services and facilities, plus local area information
- Follow the hotel’s standard operating procedures and policies
- Assist with monitoring and upholding safety procedures for guests and hotel team members
- Support team members and other departments as needed to improve operational efficiency
- Deliver amenities and provide general assistance to guests as requested
- Perform additional responsibilities assigned by leadership
Key requirements
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
Schedule & compensation
Location: Brooklyn Center, MN (onsite)
Pay: USD $16-$18 per hour