Reservations Clerk

At The Kahala Hotel & Resort in Honolulu, HI, this onsite Reservations Clerk role supports the day-to-day flow of bookings through the hotel’s reservation operations. You will manage incoming reservation activity from multiple sources and help ensure group and wholesale requests are handled correctly within the property’s Central Reservation System.

The Reservations Clerk position combines day-to-day processing with working familiarity across Reservations duties. The role centers on processing reservations generated through group workflows, wholesaler channels, and the Central Reservation System (CRS), including Trust, website, email, internal booking channels, and other reservation sources.

Key Responsibilities

• Maintain working knowledge of Reservations operations and be able to work in all Reservations positions.
• Provide primary responsibility for processing reservations for Group, Wholesalers, and Central Reservation System (CRS).
• Process reservations coming from sources including Trust, Website, Emails, Internal, and other reservation sources.

Technology

• Central Reservation System (CRS)

Compensation

• Hourly pay range: USD 27.82 - 34.78 per hour