Room Attendant

Desert Palms Hotel & Suites is hiring a Room Attendant to keep guest suites clean, comfortable, and ready for arrival. In this onsite full-time role in Anaheim, CA, you will handle housekeeping and general janitorial tasks while maintaining a warm, friendly service attitude and meeting required safety and housekeeping standards.

Role Overview

As a Room Attendant, your day-to-day work focuses on cleaning guestrooms and supporting general janitorial needs across the hotel. You will work within guest suites, follow compliance and safety expectations, and contribute to a productive team environment across departments.

Key Responsibilities

• Clean guestrooms and support general janitorial needs of the hotel
• Maintain high standards of personal appearance and grooming, including wearing a name tag while working
• Maintain a warm, friendly demeanor while assisting clients, guests, managers, and coworkers
• Be attentive, courteous, and efficient in daily interactions
• Comply with compliance standards and regulations to support safe and efficient hotel operations
• Communicate and work well with fellow employees and other hotel departments
• Support guest requests with a helpful, willing attitude
• Demonstrate teamwork and a team-player attitude for the benefit of the hotel
• Complete essential housekeeping functions while meeting standards within the required 8-hour shift
• Perform pre-cleaning duties, including setting up housekeeping carts with guest supplies, cleaning supplies, and linen
• Prepare housekeeping carts for the next day’s use
• Remove trash and dirty linen from guest suites
• Keep hallways, public areas, and closets clean, neat, and vacuumed
• Report missing items from rooms (for example, irons/boards and hair dryers) to the Executive Housekeeper
• Follow Federal and State regulations related to handling hazardous materials
• Participate in all-employee meetings, events, and other functions required by management
• Follow hotel policies, rules, and hotel terminology

Requirements

• Ability to communicate effectively with a predominantly Spanish-speaking team
• Ability to understand and follow directions, guidelines, and work objectives set by the supervisor
• Understanding of potential hazards and procedures for working around commercial cleaning agents and light machinery
• Use common sense and integrity to help ensure the security of guest belongings
• Effectively listen to, understand, and clarify guest and coworker concerns
• Practice safe use of all cleaning agents
• Follow safety practices such as wearing personal protective equipment and reading chemical warning labels
• Ability to operate light equipment such as vacuum cleaners and dishwashers
• Capable of climbing and descending stairs during the shift
• Ability to work in an outside environment
• Long hours sometimes required
• Ability to carry and use a vacuum cleaner weighing approximately 15 pounds
• Ability to push an empty linen cart (approximately 90 pounds) and a loaded linen cart (approximately 150 pounds) in an outside environment
• Ability to use both hands for tasks such as changing bed linens
• Ability to reach overhead for tasks such as dusting, cleaning tops of equipment/appliances, and placing items in cupboards
• Ability to move light furniture (such as chairs and tables) to clean underneath
• Ability to bend over, stoop, and work on knees to support tasks such as scrubbing commodes and tubs and cleaning tiles

Language, Job Type, and Pay

• Job type: Full-time
• Pay: $18.00 - $19.00 per hour
• Work location: In person (onsite)
• Location: Anaheim, CA
• Language: Spanish (Required)
• Experience: Room Attendant, 1 year (Preferred)

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance