Room Service Delivery Attendant (AM/PM)

Loews New Orleans Hotel is seeking a warm, detail-oriented Room Service Delivery Attendant to deliver in-room dining experiences. This onsite role focuses on prompt and accurate delivery, professional guest interaction, and coordinated service with kitchen and bar teams while maintaining cleanliness and sanitation standards.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure deliveries meet hotel presentation standards and address guest concerns promptly.
• Coordinate with kitchen and bar teams to support timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Maintain regular attendance in conformance with hotel standards.
• May be required to work varying schedules based on business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Requirements

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work a flexible schedule, including weekends and holidays.
• Prior experience in a food service operation is preferred.
• Service-oriented approach, with a genuine smile and focus on guest experience.
• Clear communicator in person and over the phone, with confident and courteous delivery of information.
• Detail-driven mindset to ensure tray, cart, and table setups meet high presentation standards.
• Adaptable team player who works smoothly with kitchen and bar teams.
• Dependable and positive attitude, bringing reliability to every shift.
• Veterans and military spouses encouraged to apply.

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days
• Vacation
• Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more