Room Service Delivery Attendant

The Room Service Delivery Attendant provides in-room dining service at Loews New Orleans Hotel by delivering orders promptly and accurately, preparing trays and in-room dining setups, and maintaining presentation and sanitation standards throughout each shift.

Key Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions professionally.
• Ensure orders meet hotel presentation standards and address guest concerns promptly.
• Coordinate with kitchen and bar teams to support timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Maintain regular attendance in conformance with established standards.
• Attend all mandatory training sessions and meetings.
• May be required to work varying schedules to reflect business needs.
• Perform other duties as assigned.

Requirements

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work a flexible schedule, including weekends and holidays.
• Prior experience in food service operation preferred.

Benefits

• Competitive health & wellness benefits and retirement benefits.
• Paid Sick Days, Vacation, Holidays, and Paid Bereavement.
• Training & Development opportunities and career growth.
• Tuition Reimbursement.
• Pet Insurance & Pet Bereavement.
• Team Member Hotel Rates, other discounts, perks, and more.
• Complimentary meals in the Team Member Café while working.
• Community volunteer opportunities.
• Complimentary parking.
• Benefits are subject to eligibility and may vary by position.

Additional Information

This role is onsite in New Orleans, LA. Veterans and military spouses are encouraged to apply.