Room Service Delivery Attendant (On Call)

Loews Arlington Hotel is seeking an On-Call Room Service Delivery Attendant to support in-room dining with attentive, accurate service. This onsite role focuses on delivering food, beverages, and amenities to guest rooms, setting up in-room dining presentations with care, and maintaining a clean and organized room service environment while following all safety and sanitation guidelines.

What you will do

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address guest concerns promptly.
• Coordinate with kitchen and bar teams to support timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Maintain required attendance in conformance with standards.
• Be available for varying schedules to reflect business needs.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Qualifications

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work a flexible schedule, including weekends and holidays.
• Prior experience in food service operation preferred.
• Veterans and military spouses encouraged to apply.

Benefits

• Competitive health & wellness benefits, plus 401(k) with company match.
• Paid Sick Days, Vacation, and Holidays, and Paid Bereavement, including Paid Pet Bereavement.
• Training & Development opportunities with room for career growth.
• Tuition Reimbursement.
• Pet Insurance.
• Team Member Hotel Rates, other discounts, perks, and more.

Location: Arlington, TX (onsite).