Table Games Supervisor

In this onsite role in Canyonville, OR, you will oversee table games operations in the Pit Area during assigned shifts. The position focuses on supervising Pit Staff, maintaining compliant and efficient gameplay, and supporting resort guests with consistent, superior service while protecting company assets.

Key Responsibilities

• Schedule, delegate, and direct Pit Staff workflow during an assigned shift; provide guidance and direction as needed.
• Recommend to management hiring, development, and discipline actions for Pit Staff.
• Monitor table games to ensure compliance with resort policies, procedures, and Internal Controls.
• Maintain up-to-date knowledge of Title 31, gaming laws, and Internal Regulations.
• Receive confidential information through verbal, written, and electronic media; restrict access to job-related, need-to-know information.
• Resolve guest disputes or refer concerns, complaints, and issues to management, supporting continuous efforts to deliver superior guest service.

Required Qualifications

• Education: High School Diploma or GED Certificate required.
• Experience: 1 to 3 years of experience in a casino environment required; previous supervisory or lead experience preferred.
• Proficiency in Blackjack, Craps, and Roulette.
• Good understanding of Title 31 Regulations.
• Age: 21 years of age or older.
• Must have a current OLCC card.
• Administrative/clerical experience required.
• Ability to read and comprehend written instructions.
• Excellent organizational, verbal, interpersonal, and customer relations skills.
• Ability to handle multiple priorities and tasks in a fast-paced environment.
• Basic computer skills in Microsoft Word, Excel, and Outlook.
• Excellent service approach when dealing with guests.
• Must be able to obtain a Class III Gaming License.
• Maintain a neat, clean, and well-groomed appearance at all times (specific standards available).

Technology

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Benefits

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off
• 401k with up to a 3.5% employer match
• 20¢ per gallon fuel discounts
• Free meals
• Direct Pay (Payday Advance)