Saratoga Springs, NY

Hotel Jobs in Saratoga Springs, NY

4 jobs found

Include remote jobs

Today

Hotel Front Desk Agent

Adelphi Hotel Partners Saratoga Springs, NY

Saratoga Springs, NY

Today

$23+/hr Full time Customer Service Front Desk Front Desk Agent

Apply Now

Job Description

The hotel front desk role supports the guest services team at Adelphi Hotel Partners in Saratoga Springs, NY (onsite). In this position, you will serve as a primary point of contact for arrivals and departures, manage guest information, and help coordinate needs across the hotel to support a smooth stay.

Key Responsibilities

Provide a warm welcome to every guest, complete check-in and check-out procedures, and ensure guests receive the correct keys and room numbers
Maintain accurate, current guest account information through general bookkeeping and record updates
Answer incoming calls and respond to guest questions in-person and online, including topics related to room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Coordinate with the housekeeping department to confirm accommodations are ready
Assist with customer complaints as needed

Required Qualifications

Comfort working with telephone calls and addressing stressful situations
Strong time management, organization, customer service, and interpersonal skills
High school diploma, GED, or equivalent
Previous experience or working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related experience preferred
1–2 years of hotel receptionist experience

Technologies Used

Microsoft Office
Reservation management systems

Compensation

$23 per hour

View full job page →

3d ago

Guest Service Rep

Saratoga Casino Hotel Saratoga Springs, NY

Saratoga Springs, NY

3d ago

$17+/hr Full time Customer Service Guest Relations Guest Services

Apply Now

Job Description

At Saratoga Casino Hotel in Saratoga Springs, NY (onsite), the Guest Service Rep role brings energy and consistency to every guest interaction. You will deliver friendly, fast, and responsible service while helping guests take full advantage of Saratoga Club rewards, property events, and day-to-day needs across departments.

Working as part of a team environment, you will support a positive atmosphere, complete related transactions accurately, and maintain guest information with discretion. The position is paid at USD 17 per hour.

Responsibilities

Provide outstanding guest service in a friendly, swift, and responsible manner while building positive relationships with guests and fellow Team Members.
Support a team-based workplace by staying detail oriented and completing all required work.
Promote the Saratoga Club rewards program and its benefits.
Attend jackpots and assist with promotions, giveaways, games, and related operations.
Assist guests with Saratoga Club-related transactions and provide support for promotions and property-wide events.
Contribute to a welcoming atmosphere by assisting guests when needed and creating goodwill.
Accurately maintain guest profiles, including contact information and mail preferences.
Provide the highest level of guest service and remain knowledgeable of Saratoga Casino Hotel activities and amenities.
Interface daily with personnel from various departments to support smooth operations.
Control and execute all transactions accurately.
Handle sensitive information with discretion and maintain confidentiality.
Assist with promotions and events as needed.

Requirements

Working knowledge of a computer.
Knowledgeable of Saratoga Casino Hotel activities and amenities.
Ability to act with discretion and maintain confidentiality when handling sensitive information.
Must be at least 18 years of age.
Ability to work flexible schedules based on business needs, including evenings, weekends, and holidays.

Benefits

Competitive Medical, Dental, & Vision Insurance
Vacation & Sick Time that support work/life balance
Company Paid Life Insurance
401(k) with 4% match
Free Employee Assistance Program
Robust Employee Recognition Program
$20.00 YMCA Memberships
Local and National Discount Programs through EAP & Tickets@Work
STASH Hotel Partner Program offering $69 per night across North and South America
Unlimited growth potential
Delicious FREE Meals in the team dining facility

View full job page →

1mo ago

Sous Chef

Brookmere Saratoga, a Marriott Tribute Portfolio Hotel Saratoga Springs, NY

Saratoga Springs, NY

1mo ago Closed

$68k+/yr Full time Chef Culinary Operations Food and Beverage

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Support the Executive Chef in day-to-day kitchen leadership to deliver consistent culinary quality for guests across outlets and events.

Key Responsibilities

Assist the Executive Chef in managing culinary production, daily kitchen operations, and overall culinary team performance
Oversee food prep, line execution, menu features, and day-to-day culinary standards
Maintain sanitation practices and ensure food quality across all outlets and events
Support consistency in service delivery to help drive guest satisfaction
Contribute to associate development and operational efficiency through effective kitchen oversight

Requirements

Meticulous professionalism
Friendly, welcoming, and energetic personality
Excellent time management skills
Communication skills

Compensation

USD 68,000 per yearly, with potential to increase based on experience
Bonus potential

Benefits

Comprehensive benefit package including health, dental, vision, and life insurance
401(k) and 401(k) matching
Paid Time Off (including paid time off)
Flexible schedule
Referral program
Retirement plan
Tuition reimbursement
Hotel room discounts at locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities

About the Role Environment

Part of DelMonte Hotel Group, recognized for building a workplace that feels like home and helps associates bring out the best in themselves
Career-focused culture where associates often start with a job and stay for long-term growth
Hard work and professional dedication are rewarded with an excellent compensation package

Location: Saratoga Springs, NY (onsite)

Job Type: Sous Chef

View full job page →

1mo ago

Luxury Guest Experience Specialist

Saratoga Arms Hotel Saratoga Springs, NY

Saratoga Springs, NY

1mo ago Closed

$18 - $23/hr Full time Concierge Customer Service Guest Relations

This position is no longer accepting applications (closed Sep 1, 2026).

Job Description

The Luxury Guest Experience Specialist role at Saratoga Arms Hotel, onsite in Saratoga Springs, NY, offers compensation of $18-$23 per hour.

Responsibilities

Greet guests with warmth, professionalism and genuine enthusiasm.
Foster relationships from the initial contact through departure.
Design tailored itineraries, dining recommendations and local experiences.
Identify opportunities to elevate each stay with thoughtful upgrades, amenities and experiences.
Coordinate closely with housekeeping, food & beverage and concierge to ensure seamless service.
Address guest concerns with confidence, empathy and urgency.
Maintain meticulous attention to reservations, guest preferences and daily operations.
Contribute to an atmosphere that feels elegant, effortless and genuinely welcoming.

Requirements

Passion for making guests feel cared for.
Polished, articulate and confident demeanor.
Enjoys sales as a way to match guests with experiences they will love, not for the act of selling.
Keen eye for details that others may miss.
Thrives in a fast paced environment while staying calm and gracious.
Proactive ownership and initiative.
Interest in learning about wine, restaurants, events and all that Saratoga has to offer.
Aspiring to build a career in luxury hospitality.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Free parking
Health insurance
Paid time off
Referral program
Vision insurance

Bonus Points If You Have

Hotel, restaurant or luxury retail experience.
Experience with guest service, concierge or hospitality.
Sales or client relationship experience.
Knowledge of Saratoga Springs or eagerness to become an expert.

What It's Like to Work Here

Saratoga Arms is a 30-room luxury boutique hotel in the heart of downtown Saratoga Springs.
Guests choose us for exceptional hospitality, thoughtful service and authentic local experiences.
Our team collaborates, supports one another and takes pride in creating memorable moments daily.
Pay: $18.50-$23.13 per hour.
Work location: In person.

View full job page →

Hotel Jobs in Saratoga Springs, NY

Hotel Front Desk Agent

Guest Service Rep

Sous Chef

Luxury Guest Experience Specialist

Get Hotel Jobs in Saratoga Springs, NY alerts