Hotel Food & Beverage Manager

Saratoga Arms Hotel is seeking a hands-on Food & Beverage Manager to lead the dining experience at its 30-room boutique property in Saratoga Springs, NY. This onsite role oversees day-to-day F&B operations spanning breakfast service, cocktail programming, evening small plates, and private events, with a focus on service quality, guest satisfaction, and financial results.

Role Overview

The Hotel Food & Beverage Manager leads daily operations and team performance across multiple service periods. The position partners with culinary leadership on menu planning and maintains consistent standards for food, beverage presentation, timing, and guest experience. The role also manages staffing, coaching, guest interactions, and budget targets to support strong performance.

Key Responsibilities

• Manage daily F&B operations, including breakfast service, the cocktail program, evening small plates, and private events.
• Maintain consistency in quality, presentation, and service timing for food and beverages.
• Collaborate with the chef on menu planning, with emphasis on seasonality and guest preferences.
• Ensure compliance with health, safety, and liquor licensing regulations.
• Recruit, train, and schedule F&B staff, supporting service quality and teamwork.
• Lead pre-shift briefings to communicate daily goals and guest needs, and conduct performance reviews and training sessions.
• Provide coaching and feedback to build a culture of accountability and hospitality, supporting continuous improvement.
• Greet and interact with guests to create memorable, personalized experiences.
• Address guest concerns promptly and graciously, focusing on resolution and positive outcomes.
• Promote hotel offerings including seasonal specials, packages, and events aligned with the luxury brand.
• Manage F&B budgets, monitor costs, and track revenue against targets.
• Control inventory, ordering, and vendor relationships to support quality and profitability.
• Drive sales through innovative programming, upselling, and guest engagement strategies.
• Review guest feedback and performance metrics to identify opportunities for growth.

Qualifications

• 3–5 years of progressive leadership experience in luxury hotels, fine dining, or upscale boutique environments.
• Strong knowledge of food and beverage trends, wine, and mixology.
• Proven ability to manage budgets, drive revenue, and control costs.
• Exceptional leadership, communication, and organizational skills.
• Hands-on, guest-centric approach with a keen eye for detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• ServSafe, TIPS, or equivalent certifications preferred.

Compensation and Benefits

Pay: USD 62,500 per year.

• Base salary with performance-based bonus opportunities.
• Health, dental, and vision benefits.
• SIMPLE IRA with company match.
• Paid time off and hotel discounts.
• 401(k) and 401(k) matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Vision insurance.
• Paid time off.

What Saratoga Arms Hotel Offers

• Base salary with performance-based bonus opportunities.
• Health, dental, and vision benefits.
• SIMPLE IRA with company match.
• Paid time off and hotel discounts.
• Professional growth and development in a boutique luxury setting.
• The opportunity to lead and inspire a guest services team at one of Saratoga’s most distinctive hotels.

About Saratoga Arms Hotel

Saratoga Arms Hotel is a luxury boutique hotel designed to provide guests a quiet, relaxing, and restorative vacation experience. The property emphasizes high-end amenities and friendly service, including a farm-to-table food experience for breakfast and evening cocktails. Guests receive expert guidance and access to Saratoga Springs attractions, including restaurants, historic sites, performing arts venues, and the Saratoga Race Course.

Work Location: In person (onsite).