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Job Description

Lead the daily breakfast service and support a high-performing team while delivering friendly, guest-focused hospitality.

Responsibilities

  • Interview, select, train, schedule, coach, and support breakfast associates to ensure work aligns with standards and HHM core values.
  • Engage guests by offering assistance, checking on satisfaction, and maintaining a courteous service approach.
  • Track and communicate guest service score information to support improvement and higher guest satisfaction.
  • Recognize repeat guests and anticipate needs based on breakfast preferences.
  • Support breakfast readiness by assisting with setting up, cleaning, and organizing breakfast service and pantry areas.
  • Take and record food temperatures and temperatures of food storage areas (refrigerators and freezers).
  • Ensure food is stored properly in designated containers and storage areas and meets food handling standards.
  • Monitor inventory levels and order or restock supplies and food items as needed to maintain inventory.
  • Serve as a Guest Service Associate during staffing shortages or peak periods, including checking in/out guests.
  • Assist with luggage, handle requests for special guests, and help resolve guest complaints.
  • Follow sustainability guidelines and practices connected to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Complete other duties as requested by management.

Requirements

  • High School diploma preferred.
  • Food Sanitation required within 90 days of employment; Food Sanitation a plus.
  • Previous food and beverage or culinary experience required, or equivalent training.
  • Supervisory experience preferred.

Work Context

  • Varied schedule; may include holidays and weekends.
  • Physical requirements include standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, plus stooping, kneeling, and crouching.

Pay

  • USD 21/hour

Potential Career Path

  • Restaurant Shift Supervisor
  • Restaurant Manager
  • Food and Beverage Director

Location: Big Sky, MT (onsite)

Work Environment Values: People Are Our Capability; Hearts That Serve; Only Excellence; Stay Nimble; Own It

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