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Breakfast Supervisor
Job Description
Lead the daily breakfast service and support a high-performing team while delivering friendly, guest-focused hospitality.
Responsibilities
- Interview, select, train, schedule, coach, and support breakfast associates to ensure work aligns with standards and HHM core values.
- Engage guests by offering assistance, checking on satisfaction, and maintaining a courteous service approach.
- Track and communicate guest service score information to support improvement and higher guest satisfaction.
- Recognize repeat guests and anticipate needs based on breakfast preferences.
- Support breakfast readiness by assisting with setting up, cleaning, and organizing breakfast service and pantry areas.
- Take and record food temperatures and temperatures of food storage areas (refrigerators and freezers).
- Ensure food is stored properly in designated containers and storage areas and meets food handling standards.
- Monitor inventory levels and order or restock supplies and food items as needed to maintain inventory.
- Serve as a Guest Service Associate during staffing shortages or peak periods, including checking in/out guests.
- Assist with luggage, handle requests for special guests, and help resolve guest complaints.
- Follow sustainability guidelines and practices connected to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Complete other duties as requested by management.
Requirements
- High School diploma preferred.
- Food Sanitation required within 90 days of employment; Food Sanitation a plus.
- Previous food and beverage or culinary experience required, or equivalent training.
- Supervisory experience preferred.
Work Context
- Varied schedule; may include holidays and weekends.
- Physical requirements include standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, plus stooping, kneeling, and crouching.
Pay
- USD 21/hour
Potential Career Path
- Restaurant Shift Supervisor
- Restaurant Manager
- Food and Beverage Director
Location: Big Sky, MT (onsite)
Work Environment Values: People Are Our Capability; Hearts That Serve; Only Excellence; Stay Nimble; Own It