Director of Rooms

Hotel Indigo Troy is seeking a Director of Rooms based in Troy, MI, working onsite. In this full-time role, you will lead day-to-day operations within the Housekeeping Department, supporting a consistently clean guest experience across rooms and other key areas.

Reporting into housekeeping leadership duties, you will manage staff coverage, training, inspections, and inventory to keep standards high and operations moving efficiently. You will also respond to guest requests and partner with other departments when special projects or event setups require housekeeping support.

What you’ll do

• Supervise and coordinate daily housekeeping activities to support efficient operations.
• Train new team members on cleaning procedures, safety protocols, and customer service standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to confirm cleanliness and quality adherence.
• Manage inventory for cleaning supplies, linens, and equipment, ensuring appropriate stock levels are maintained.
• Develop and implement cleaning schedules and workflows designed to optimize productivity.
• Handle guest requests or complaints promptly and professionally to maintain service excellence.
• Enforce safety procedures related to industrial cleaning, floor care, and janitorial tasks.
• Collaborate with other departments to coordinate special projects or event setups needing housekeeping support.

What you bring

• Proven experience in cleaning, floor care, janitorial services, or custodial work within a hospitality or institutional setting.
• Prior hotel experience or a background in hospitality management is preferred.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• Knowledge of industrial cleaning techniques and custodial best practices.
• Familiarity with housekeeping management systems and inventory control.
• Excellent attention to detail with a focus on maintaining high cleanliness standards.
• Ability to train staff on proper cleaning procedures and safety protocols.
• Strong organizational skills with the ability to prioritize tasks efficiently.

Compensation and schedule

• Job type: Full-time
• Pay: $45,000.00 - $60,000.00 per year
• Experience required: Housekeeping management: 1 year
• Work location: In person

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance