Executive Housekeeper

Image Hotel Management is seeking an experienced Executive Housekeeper to lead the onsite housekeeping operations for a property in Huber Heights, Ohio. This role centers on delivering consistent guest service while upholding quality and sustainability standards across guest rooms, public areas, and facilities. As an onsite leader, you will supervise the team, manage inventory, and drive guest satisfaction through efficient, well-coordinated operations.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand and hotel standards
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
• Prepare schedules for Housekeeping and Landry Attendants based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. Productivity is crucial
• Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
• Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner
• Prepare required paperwork pertaining to departmental functions
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
• Develop and implement policies and procedures for the operation of the department or the hotel
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed
• Perform other duties as requested by management

Requirements

• At least 1 year of housekeeping experience in a supervisory role
• Highly motivated, self-directed, with strong initiative and a drive for achievement
• Outstanding customer service skills
• Strong computer proficiency
• Excellent communication and presentation skills
• Demonstrated leadership abilities and experience
• Previous hotel experience

Benefits

• 401(k)
• Health insurance
• Dental / Vision insurance
• Life insurance
• Paid time off
• Team Member Discounts

Job Description

This position will manage housekeeping operations in accordance with established guest service, quality and sustainability standards.