Workforce Management

Workforce Management Hotel Jobs

26 jobs found

27d ago

Senior Restaurant and Bar Manager

The National Hotel Miami Beach, FL

Miami Beach, FL

27d ago

$67k+/yr Full time Manager Bar Operations Customer Service

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Job Description

The Senior Restaurant and Bar Manager is responsible for leading the day-to-day operations and financial performance of the hotel’s restaurant, bars, and in-room dining services at The National Hotel in Miami Beach, FL. This role focuses on guest satisfaction, luxury service standards, revenue growth, and building a high-performing team.

Key Responsibilities

Oversee evening operations for Mareva 1939 and bar 1939 outlets.
Ensure all venues are properly staffed, prepared, and maintained in line with hotel standards.
Maintain an active floor presence during meal periods and peak business hours.
Monitor guest satisfaction and address concerns promptly and professionally.
Manage labor scheduling, productivity, and payroll controls.
Review sales reports, P&Ls, and operational metrics to support profitability.
Recruit, train, coach, and evaluate team members.
Lead daily pre-shift meetings and enforce service standards.
Oversee beverage programs, inventory, and vendor relationships.
Ensure compliance with health, safety, and responsible alcohol service regulations.
Coordinate special events, promotions, and outlet buyouts.
Handle payroll management and shift service charge and hour control.

Required Qualifications

At least 3 years of management experience in upscale or luxury restaurant and bar operations.
Strong working knowledge of food, wine, spirits, and service techniques.
Demonstrated ability in financial and operational management.
Excellent leadership, communication, and interpersonal skills.
Experience using POS, scheduling, and inventory systems.
Bachelor’s degree in Hospitality Management preferred.
Food Handler Certification preferred.

Technologies

POS
scheduling systems
inventory systems

Work Schedule

Day shift
Night shift

Education

Bachelor’s (Preferred)

Experience

Five Star International Hospitality: 2 years (Preferred)
Restaurant management: 2 years (Required)
Hospitality management: 2 years (Required)

License & Certification

Food Handler Certification (Preferred)

Compensation

USD 67,000 per year

Benefits

Competitive Salary
Health, Dental & Vision Coverage
LTD & STD, 401K Matching
401(k)
401(k) matching
Free Parking
Career Growth Opportunities and much more!
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location

In person at The National Hotel, Miami Beach, FL

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1mo ago

Manager Count Team

Treasure Island Hotel Casino Las Vegas, NV

Las Vegas, NV

1mo ago Closed

Full time Manager Customer Service Front Desk Manager

This position is no longer accepting applications (closed Sep 6, 2026).

Job Description

Oversee daily operations for the Count Team while supporting training, compliance, and coordination across the casino.

Responsibilities

Manage the Count Team’s daily department operations
Lead training and ongoing development for both supervisory and non-supervisory personnel
Coordinate Count Room activities to ensure integrity of the drop and count
Maintain compliance with the Minimum Internal Control Standards required by the Gaming Control Board
Manage and participate in Count Room functions, including oversight of drop and count processes
Interview applicants for supervisory and non-supervisory Count Team roles
Troubleshoot issues and provide actionable, constructive feedback to staff
Address employee concerns in a calm, fair, and effective manner
Communicate Count Team department issues to the Executive Director of Casino Finance
Analyze problems and work toward practical solutions
Establish and maintain effective working rapport with Main Cage, Slots, Tables Games, and Revenue Audit to resolve issues as they arise
Maintain confidentiality of departmental information
Create and sustain a positive workplace focused on teamwork, performance, feedback, recognition, mutual respect, and employee satisfaction
Create and implement department policies and procedures
Order department supplies and coordinate equipment repairs and maintenance
Maintain a flexible schedule to attend meetings outside of normal department hours
Perform other duties as needed for the success of the department

Requirements

Previous management or supervisory experience required
Two (2) years of Count Team experience required
Knowledge of regulations and laws related to hiring and maintaining a positive, professional work environment
Ability to conduct mathematical transactions quickly and accurately
Strong commitment to maintaining a good attendance record
Demonstrated work ethic that supports team spirit and respect from team members
Ability to work in a structured, organized, and highly regulated environment
Proficiency with a computer and ten-key calculator quickly and accurately
Must have, or be able to obtain, a Gaming Registration

Location & Work Setting

Las Vegas, NV (onsite)

Technologies

Ten-key calculators
Multi-line telephones
Computer equipment
Copy machines
Fax machines

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1mo ago

Assistant Housekeeping Manager

Sonnenalp Hotel Vail, CO

Vail, CO

1mo ago Closed

$57k - $68k/yr Full time Manager Administrative Support Assistant Manager

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

The Sonnenalp Hotel in Vail, CO is seeking a Full-Time, Year-Round Assistant Housekeeping Manager to support the Director of Housekeeping in maintaining cleanliness standards and coordinating daily housekeeping operations onsite.

Primary Purpose of Position

Assist the Director of Housekeeping in maintaining the highest standards for guest rooms, restaurants, and public areas, with a focus on cleanliness and housekeeping service delivery. The role is responsible for consistently delivering the Sonnenalp cleanliness standards and ensuring strong levels of product maintenance and care.

Key Responsibilities

Support the Director of Housekeeping with interviewing, hiring, coaching, scheduling, training, and reviewing performance for housekeeping, floral, uniform, and laundry staff
Perform housekeeping, laundry, and floral operational functions as needed
Prepare or assist with housekeeping assignments for housekeepers and supervisors, supervise on the floors, and check guestrooms for cleanliness
Conduct spot checks of guest rooms behind room attendants and turndown attendants to verify accuracy and consistency
Provide feedback and prepare employee evaluations; provide coaching and guidance for employees
Check public areas and the spa throughout the day to ensure ongoing cleanliness
Maintain inventory for storage areas and housekeeping closets, keeping them up to date
Assist with ordering guestroom and laundry supplies
Handle guest complaints with concern and empathy, and follow up to ensure complete satisfaction
Provide feedback to staff as needed
Train staff members on an ongoing basis to support LHW standards
Respond to guest requests in a timely manner
Track employee attendance and enter or edit employee punches in Paychex as needed
Assist in laundry, mini bar, and rooms when needed
Attend daily meetings and actively participate in committees assigned to the role
Maintain the highest standards of cleanliness, safety, and conduct
Use HotSOS for guest requests and maintenance work orders
Report safety hazards, concerns, or incidents to appropriate management

Required Qualifications

High School Diploma or equivalent (GED) required
Minimum 1 year housekeeping experience required
Minimum 1 year experience in a supervisory position required
Capable of independent judgment and solid decision-making
Ability to anticipate guest needs, adjust goals and direction quickly, and multitask
Self-motivated with the ability to accomplish goals under minimal supervision at times
Proficiency with computer systems
Flexible availability required, including nights, weekends, and holidays
Knowledge of OSHA and safety standards within the Housekeeping department
Must be able to stand for the duration of the shift
Ability to lift, push, pull, and carry approximately 25 lbs minimum and carry up to 50 lbs
Ability to kneel, bend, and crawl; ability to work in confined spaces
Ability to tolerate exposure to dust and cleaning chemicals

Preferred Qualifications

College degree preferred
Experience with HMS or similar Property Management System preferred
English and Spanish fluency preferred

Technologies

HotSOS
Paychex
HMS

Compensation & Performance

USD 56,500 - 67,800 per year
Up to 10% annual performance bonus
Eligibility for up to a 12% Deferred Compensation Plan contribution

Benefits

Medical, Dental, Vision Insurance
Resort Discounts
Holiday Pay, Paid Time Off, and Sick Pay
401(k) Retirement Plan & Roth 401(k)
Voluntary Life Insurance
Short Term & Long Term Disability
Employee Assistance Program
Parking Credit or Discounted Bus Passes
Healthy Lifestyle Winter Benefit

Application Details

Hiring will occur on a rolling basis. Applications will be accepted until October 1st or until the position is filled.

Location

Sonnenalp Hotel, Vail, CO (onsite).

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1mo ago

Executive Housekeeper

Image Hotel Management Huber Heights, OH

Huber Heights, OH

1mo ago Closed

Full time Custodial Services Customer Service Guest Services

This position is no longer accepting applications (closed Sep 1, 2026).

Job Description

Image Hotel Management is seeking an experienced Executive Housekeeper to lead the onsite housekeeping operations for a property in Huber Heights, Ohio. This role centers on delivering consistent guest service while upholding quality and sustainability standards across guest rooms, public areas, and facilities. As an onsite leader, you will supervise the team, manage inventory, and drive guest satisfaction through efficient, well-coordinated operations.

Responsibilities

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand and hotel standards
Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
Prepare schedules for Housekeeping and Landry Attendants based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. Productivity is crucial
Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner
Prepare required paperwork pertaining to departmental functions
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
Develop and implement policies and procedures for the operation of the department or the hotel
Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed
Perform other duties as requested by management

Requirements

At least 1 year of housekeeping experience in a supervisory role
Highly motivated, self-directed, with strong initiative and a drive for achievement
Outstanding customer service skills
Strong computer proficiency
Excellent communication and presentation skills
Demonstrated leadership abilities and experience
Previous hotel experience

Benefits

401(k)
Health insurance
Dental / Vision insurance
Life insurance
Paid time off
Team Member Discounts

Job Description

This position will manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

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1mo ago

Food & Beverage Outlets Manager

Pyramid Hotel Group Litchfield Park, AZ

Litchfield Park, AZ

1mo ago Closed

Full time Manager Food and Beverage Foodservice

This position is no longer accepting applications (closed Sep 1, 2026).

Job Description

As the Food & Beverage Outlets Manager at The Wigwam, you will oversee the daily operations of the hotel's dining venues to deliver outstanding guest experiences, operational excellence, and solid financial performance.

Responsibilities

Oversee the daily operations of all assigned food and beverage outlets, including restaurant and bar operations, In-Room Dining, reservations, and guest interactions.
Coordinate front-of-house, bar, and culinary teams to ensure seamless service and operational efficiency.
Maintain the highest standards of food quality, beverage presentation, cleanliness, and service consistency.
Ensure compliance with federal, state, and local health, safety, sanitation, and alcoholic beverage regulations.
Provide a welcoming and memorable dining experience by engaging with guests and resolving concerns, requests, and special needs promptly and professionally.
Monitor guest feedback, online reviews, and service trends, and implement strategies to continuously improve guest satisfaction and foster repeat business.
Monitor inventory and place orders for all beverage products.
Manage departmental labor, food, beverage, and operating supply costs while achieving budgeted financial objectives.
Monitor inventory levels, purchasing practices, and product quality to ensure cost-effective operations and minimize waste.
Partner with Culinary, Sales, Marketing, and Events teams to develop seasonal menus, promotions, themed events, and revenue-generating initiatives.
Recruit, interview, onboard, train, coach, schedule, and supervise restaurant and event servers, bartenders, hosts, bussers, In-Room Dining attendants, and other food and beverage staff.
Conduct performance evaluations, provide ongoing coaching, and implement corrective action to support development and accountability.
Ensure associates adhere to hotel policies, grooming standards, brand standards, and service expectations.
Lead daily pre-shift meetings and ongoing service training to reinforce operational excellence and guest engagement.
Analyze financial and operational reports, identify trends, and implement action plans to improve productivity, profitability, and guest satisfaction.
Collaborate with hotel leadership on strategic initiatives, special events, and operational improvements that enhance the guest experience.
Perform other duties as assigned to support the success of the Food & Beverage Division and hotel operations.

Requirements

Three to five years of experience in front desk or hotel operations, with at least one to three years in a supervisory role.
Experience with property management systems and hotel reservation software is preferred.
Excellent customer service and conflict resolution abilities.
Strong leadership, communication, and problem-solving skills.
Ability to work flexible hours, including weekends and holidays.

Education and Certifications

Bachelor's degree in hospitality management or related field is preferred.

Location

Litchfield Park, AZ 85340 onsite

Technologies

Property management systems
Hotel reservation software

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1mo ago

Overnight Maintenance Supervisor

Pyramid Global Hospitality Riverside, CA

Riverside, CA

1mo ago Closed

$23 - $23/hr Full time Facilities Management Hospitality Hotel

This position is no longer accepting applications (closed Sep 1, 2026).

Job Description

Based in Riverside, California, Pyramid Global Hospitality is seeking an Overnight Maintenance Supervisor to oversee operations at The Mission Inn Hotel & Spa. This onsite role ensures reliable operation of all mechanical systems, directing both repair and preventive maintenance while coordinating in-house staff and external contractors. The position offers an hourly wage of USD 23.

Responsibilities

Responds to guest maintenance requests and inquiries, resolving needs promptly.
Oversees hiring and may recommend promotions within Property Operations.
Trains, motivates, and supports the team to ensure quality service.
Counsels, coaches, disciplines, and documents employee performance.
Recognizes and rewards high performers.
Leads the Property Operations team and oversees daily activities.
Establishes staff work schedules aligned with skills and workload.
Organizes and participates in meetings, maintaining records for Property Operations.
Participates in budget analysis and capital planning development and monitoring.
Manages engineering supplies, parts, inventories, and oversees the purchase order process.
Coordinates with external contractors.
Ensures proper use of office equipment, EMS systems, and Life Safety Systems, with training provided.

Requirements

Vocational or technical training preferred.
Two years of experience in a similar hospitality role.
Previous supervisory experience.
Ability to read and interpret HVAC, electrical, mechanical, and plumbing blueprints.
Proficiency with hand tools and power tools.
Universal refrigerant license.
Ability to read wire and schematic diagrams.
Proficient in using an electrical meter.
Ability to walk, stand, reach, crouch, bend, push/pull throughout the shift.
Able to lift up to 50 pounds.

Technologies

Hand tools
Power tools
Electrical meter
Purchase order system
EMS systems
Life Safety Systems

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1mo ago

Banquet Manager

Doubletree Hotel & Conference Center Chesterfield, MO

Chesterfield, MO

1mo ago Closed

$60k - $68k/yr Full time Banquet Conference Management Culinary Operations

This position is no longer accepting applications (closed Aug 31, 2026).

Job Description

Based at the Doubletree Hotel & Conference Center in Chesterfield, Missouri, this Banquet Manager leads the daily operations of the Banquet Department with a focus on supporting staff and delivering a positive guest experience during events. The role centers on coordinating planning, staffing, and on-site execution while upholding high standards for food, beverage, and meeting services. The position offers a salary of USD 60,000 - 68,000 per year and requires a minimum of five years of banquet experience.

Responsibilities

Review all written communications, including resumes, daily and weekly updates, and Banquet Event Orders, to determine staffing levels, room and station assignments, and buffet decor and enhancements related to banquets and meeting room setups.
Communicate all changes within the Banquet Department and adjust plans accordingly.
Relay information to the kitchen and other supporting departments before and during events.
Maintain strong client relationships and ensure convention specifications are communicated to and executed by all hotel operating departments, delivering a successful meeting experience for the planner and attendees.
Maintain ongoing communication with the Convention Service and Catering Sales Manager regarding the client engagement.
Ensure timely setup of all functions and meetings while upholding standards for food, beverage, and meeting specifications.
Share daily activities with banquet personnel, in person or via log, to ensure smooth transitions between functions.
Develop and maintain all department policies, procedures, and quality standards with a continuous improvement approach to deliver a high quality, cost effective, and customer focused operation.