Workforce Management

Workforce Management Hotel Jobs

13 jobs found

1d ago

Housekeeping Supervisor

TownPlace Marriott Hotel Livonia, MI

Livonia, MI

1d ago

$16 - $20/hr Full time Custodial Services Customer Service Hazardous Material Handling

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Job Description

TownPlace Marriott Hotel in Livonia, MI, is seeking a Housekeeping Supervisor to lead on-site housekeeping operations, with an hourly pay rate of USD 16 - 20.

Responsibilities

Oversee daily housekeeping tasks across guest rooms, public areas, and back-of-house spaces to uphold cleanliness and sanitation to hotel standards
Inspire, train, and supervise housekeeping staff on proper cleaning techniques, safety procedures, and guest-focused service
Perform regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality control and adherence to health regulations
Monitor supplies and equipment inventory, manage chemicals and cleaning agents, and ensure safe handling per SDS and protocols
Supervise safe operation of cleaning machinery such as vacuums, floor buffers, and industrial tools; assign or perform heavy lifting as required
Implement hotel sanitation and safety emergency procedures; respond promptly to guest cleanliness requests or concerns
Maintain detailed records of cleaning schedules, incident reports, safety checks, and staff performance evaluations

Requirements

Proven experience in hotel housekeeping management or janitorial roles within hospitality
Strong knowledge of floor care including cleaning, vacuuming, and industrial cleaning methods
Familiarity with chemical handling safety, SDS understanding, and proper chemical handling protocols
Ability to perform manual handling tasks including heavy lifting safely in accordance with safety standards
Excellent customer service skills with a positive attitude toward guests and team members
Knowledge of hotel emergency procedures and sanitation standards applicable to hospitality environments
Experience operating cleaning equipment such as vacuums, floor buffers, and other janitorial tools
Demonstrated leadership skills with the ability to manage custodial teams effectively in a fast-paced setting
Strong organizational skills with attention to detail in maintaining cleanliness standards across multiple areas

Technologies

Vacuum cleaners
Floor buffers
Industrial cleaning tools
Safety Data Sheets (SDS)

Benefits

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

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1d ago

Maintenance Supervisor - Grave Shift

Golden Nugget Hotel & Casino Biloxi, MS

Biloxi, MS

1d ago

Full time Facilities Management Maintenance Management

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Job Description

The Grave Shift Maintenance Supervisor role at Golden Nugget Hotel & Casino in Biloxi, Mississippi, oversees facilities maintenance and groundskeeping operations with a focus on safety, staffing, and day-to-day property management.

Responsibilities

Directs processes and programs aimed at reducing lost time injuries, ensuring the safety and security of employees and guests.
Manages staffing to meet the budgeted headcount and supervises team members, delegating assignments as needed.
Oversees staff development, participates in interviews, hires, and performance evaluations.
Maintains the department's maintenance supply inventory.
Communicates completed and assigned maintenance tasks to the Director of Maintenance.
Oversees timely completion of property and safety inspections, ensuring OSHA compliance, EAP regulations, and ADA building codes.
Responsible for general maintenance of all facilities and equipment on the property, including grounds.
Coordinates meetings with departmental managers and supervisors as necessary.
Other duties as assigned.

Requirements

Two to five years of experience maintaining a large facility or overseeing plant operations, with a four-year degree in a related field or equivalent experience.
Valid Class D driver's license.
Ability to work flexible schedules, including nights, weekends, and holidays.
Commitment to delivering service that creates a welcoming guest experience and leaves a positive, memorable impression.
Willingness to go above and beyond to support organizational goals.
Ability to project a professional appearance and demeanor with enthusiasm.
Excellent interpersonal, organizational, and communication skills.
Strong work ethic and teamwork.

Benefits

Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities

Experience

Large facility maintenance: 2 years (Required)

Work Location

Onsite at Golden Nugget Hotel & Casino, Biloxi, Mississippi

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2d ago

Executive Steward

Hotel Jackson Jackson, WY

Jackson, WY

2d ago

Full time Manager Culinary Operations Event Management

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Job Description

Hotel Jackson in Jackson, Wyoming is seeking an Executive Steward to supervise stewarding operations across all food and beverage outlets, kitchens, and banquet facilities. This leadership role guides the stewarding team on the floor, upholding sanitation and safety standards, while managing inventory and equipment and coordinating with culinary, banquet, restaurant, and engineering partners to keep service running smoothly on every shift.

Responsibilities

Oversee daily stewarding operations across all F&B outlets, kitchens, and banquet facilities, ensuring thorough cleaning, proper sanitation, and secure storage of china, glassware, silverware, cookware, and equipment.
Plan and monitor stewarding staffing and schedules to meet operational demands; identify coverage gaps for the Director and reallocate assignments in real time as needs arise on the floor.
Support setup and breakdown of banquet and special events, coordinating with the banquet team to ensure stewarding coverage is ready when needed.
Conduct routine inspections of kitchens, storage areas, and dishwashing operations to verify cleanliness, organization, and compliance.
Supervise stewarding supervisors and team members on assigned shifts with clear expectations, accountability, and a focus on developing the team’s performance.
Lead daily pre-shift briefings to align the team on priorities, cleanliness standards, and any event needs for the shift.
Mentor and develop future stewarding leaders through real-time coaching and a culture that recognizes high standards and strong work.
Assist with recruitment, onboarding, and training of new team members to reach full competency quickly and understand the standard from day one.
Support performance evaluations and provide direct, constructive feedback to help team members grow.
Maintain compliance with all local, state, and federal health regulations at all times, with a non-negotiable emphasis on governance.
Ensure adherence to HACCP protocols, food safety standards, and sanitation procedures across all stewarding areas.
Investigate and report safety concerns, equipment issues, and workplace incidents promptly; follow up to ensure corrective action is completed.
Ensure proper handling, labeling, and storage of cleaning chemicals in line with safety protocols.
Monitor inventory levels of cleaning chemicals, paper products, and stewarding supplies; flag shortages early and assist with ordering and receiving.
Coordinate preventative maintenance and timely repairs for dish machines and stewarding equipment to minimize downtime.
Maintain accurate inventory and purchasing records to support departmental budgeting and cost control.
Assist in preparing departmental budgets and forecasts in partnership with the Director.
Analyze labor productivity and stewarding costs, identifying opportunities to improve efficiency without compromising standards.
Apply a cost-conscious approach to daily decisions around staffing, supplies, and equipment management.

Requirements

Three to five years of stewarding experience in a hotel, resort, or large-scale food service operation, with one to two years in a supervisory role.
Experience in a luxury property or Forbes Four/Five-Star environment is strongly preferred.
Solid knowledge of sanitation, HACCP, food safety regulations, and health code compliance.
Proven ability to lead a stewarding team on assigned shifts and uphold standards independently.
Experience supporting high-volume banquet operations is a significant advantage.
Familiarity with inventory management systems and labor scheduling software is preferred.
Calm, organized, and physically capable of standing, walking, lifting up to 50 pounds, and working in hot and wet environments across a full shift.
Bilingual in English and Spanish is strongly preferred.
Flexible availability, including weekends and holidays as required by the operation.

Benefits

Medical benefits
401(k)
401(k) matching
Ski pass
Local perks
Subsidized employee housing (based on availability)
Shift meals
Fitness center access
Bus pass
Employee discounts at the spa, restaurant/bar, and retail outlets
Paid time off
Floating holiday comp days
Dental insurance
Health insurance
Vision insurance

Compensation & Benefits

Competitive salary commensurate with experience plus potential performance bonuses
Medical benefits with employer contribution
401(k) with company match
PTO and floating holiday credits
Subsidized employee housing (based on availability)
Ski pass and select local perks
Shift meals, fitness center access, and bus pass
Employee discounts at the spa, dining outlets, and retail shops

Who thrives here

This role suits someone who takes genuine pride in a clean, safe, well-run operation and wants to lead a team that maintains those standards with consistency and care. The stewarding department is the backbone of the food and beverage operation, and when it runs smoothly, every other area benefits.

This may not be the right fit if you

Prefer to manage from the office rather than lead from the floor during active service
Are not comfortable with the physical and environmental demands of a high-volume stewarding operation
Need close direction from the Director to hold the team accountable and make operational decisions
Are primarily drawn by the lifestyle and plan to fit the work around it

How to apply

We review applications seriously and ask a few focused questions up front. Please include responses to the following with your application; submissions without them will not be considered.

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2d ago

Housekeeping Supervisor

The Colony Hotel Kennebunkport, ME

Kennebunkport, ME

2d ago

$20 - $22/hr Full time Administrative Support Custodial Services Customer Service

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Job Description

On-site opportunity in Kennebunkport, ME for a Housekeeping Supervisor at The Colony Hotel. Lead the housekeeping team to keep guest rooms and public areas exceptionally clean, train staff, and coordinate with Front Desk to ensure a smooth guest experience. The role offers USD 20 - 22 per hour plus a benefits package including a 401(k) plan with a 5% match, an employee assistance program, and an employee discount.

Responsibilities

Interact with guests to ensure their stay is comfortable and well supported.
Lead and collaborate with colleagues to uphold hotel cleanliness standards.
Plan the day’s workflow and assign tasks across the team.
Perform room inspections to uphold top cleanliness standards.
Hold team members to the highest cleanliness standards.
Oversee and train staff to maintain cleanliness quality.
Assist with linen and supply inventories.
Support the completion of performance evaluations.
Allocate tasks and assign rooms based on experience and judgment.
Coordinate activities with Front Desk Supervisor and team.
Report maintenance needs as they arise.
Ensure safe handling and use of cleaning chemicals by staff.
Arrange coverage for callouts or when occupancy rises.
Perform other related duties as requested by management.

Requirements

Six months of housekeeping experience is preferred.
A personable, caring demeanor.
Strong time management skills.
Ability to stand for extended periods.
Effective communication skills.
Ability to read room numbers, dates, and basic instructions.
Physical ability to move and position yourself to reach corners on floors and high areas; observe conditions, detect odors; maneuver carts up to 100 lbs in tight spaces; operate cleaning tools such as spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Lift, carry and position loads up to 25 lbs.

Benefits

401(k)
401(k) with 5% match
Employee assistance program
Employee discount

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3d ago

Executive Housekeeper/Mgmt

Hotel Equities Northbrook, IL

Northbrook, IL

3d ago

$70k - $80k/yr Full time Hospitality Hotel Hotel Operations

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Job Description

The Executive Housekeeper/Mgmt role with Hotel Equities, onsite at the Sheraton Northbrook Hotel in Northbrook, Illinois, oversees the housekeeping team to maintain clean, well-appointed guest rooms and to coordinate with other hotel departments in support of service and brand standards.

Responsibilities

Supervise room attendants to ensure prompt, efficient cleaning of guest rooms.
Verify daily progress by reviewing attendants' worksheets and updating the front desk.
Manage short notice room-change requests and ensure timely completion.
Inspect check-out and stay-over rooms after cleaning to ensure adherence to standards.
Maintain daily records of checkouts and stay-overs; submit to housekeeping each day.
Conduct inspections to monitor room quality and document findings.
Prepare maintenance work orders for furniture and fixture repairs or replacements.
Follow up to ensure maintenance orders are completed.
Monitor room status and communicate changes to room cleaners.
Inspect VIP rooms and early morning make-up rooms as required.
Prioritize cleaning based on guest requests, including VIP and checkout rooms.
Check floor linen closets daily for cleanliness, supplies, and linen levels.
Ensure carts are stored properly and vacuums are emptied at day end.
Assist in quarterly linen inventory and keep linen chutes securely locked.
Coordinate housekeeping activities with front desk, engineering, banquet, and room services.
Provide courteous, efficient service while upholding company standards.
Assist in training and guiding new department associates.
Ensure compliance with housekeeping quality standards, policies and procedures.
Collaborate with other departments to improve communication and guest satisfaction.
Assist in maintaining an optimal room inventory to support revenue and guest expectations.

Requirements

High School diploma or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt brand processes and standards.
Most tasks are performed indoors in a climate-controlled environment.
Walking and standing for the majority of the workday; duration varies by task.
Must be able to walk and direct staff for extended periods.
Ability to reach other hotel departments in a timely manner.
Lift up to 15 pounds on a regular basis.
Push and pull carts and equipment weighing up to 250 pounds on occasion.
Ability to work in limited spaces; bend, stoop, squat and stretch as needed.
Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, and adequate vision.
Continuous talking and listening to communicate with guests, supervisors and staff.
Vision and depth perception; manual dexterity to operate required equipment.

Benefits

Salary: USD 70,000 – 80,000 per year.
Health, dental and vision insurance; short-term and long-term disability; supplemental life insurance; flexible savings account.
401(k) plan with up to 5% company match.
Vacation time: 80 hours in the first three years of service.
Sick time: 1 hour accrued per 30 hours worked.
Paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Career growth opportunities and manager training program.
Reduced room rates across the portfolio.
Third party perks such as movie tickets and attractions.
Access to our Talent team to support career goals.

Other

Passion for people and service.
Strong communication skills for interactions with guests and colleagues.
Reading and writing abilities for paperwork and information updates.
Basic math skills for handling cash or credit.
Problem-solving, motivation, and training abilities.
Flexible schedule availability, including nights, weekends and holidays.

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4d ago

Housekeeping Supervisor (Temporary)

RiverPlace Hotel Portland, OR

Portland, OR

4d ago

$19 - $22/hr Full time Administrative Support Custodial Services Customer Service

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Job Description

Temporary Housekeeping Supervisor at RiverPlace Hotel in Portland, OR onsite, overseeing cleanliness and upkeep of guest rooms, meeting rooms, hallways and public areas while coordinating with Front Desk and other hotel operations; salary is USD 19 - 22 per hour.

Responsibilities

Prepare an inspection report at the start of each shift detailing the status of all guest rooms, including guest requests, out of order rooms, and show rooms for the day.
Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the working condition of room equipment.
Report any substandard conditions or damage of guest rooms to the Housekeeping department.
Evaluate room cleaners against hotel standards; when necessary, initiate retraining or corrective actions to maintain high quality.
Notify Front Desk of vacant and clean rooms, completion of guest requests, and any room status discrepancies.
Coordinate with Front Desk on room moves, late check-outs, and additional guest requests requiring follow-up action.
Answer the department telephone using friendly telephone etiquette.
Assist guests with special requests, provide information, and manage the status of Lost & Found items.
Check the hotel's PMS computer for information concerning room status and enter updated room status as needed.
Collect, log, and secure all Lost & Found items in a locked cabinet; secure room cleaners' assignment sheets, floor keys, and the office, then lock the office door.
Confirm the next day’s work schedule with room cleaners.
Complete a written report of all room statuses for the Front Desk.
File all daily reports in the file cabinet.

Requirements

High School Diploma preferred.
1 year of experience in customer service or a similar role.
Housekeeping supervisory or related job experience preferred.
Flexible schedule, able to work mornings, nights, holidays and weekends when needed.

Technologies

PMS computer

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5d ago

Hotel General Manager

Royal Inn Hotel Royal Palm Beach, FL

Royal Palm Beach, FL

5d ago

$70k - $80k/yr Full time Manager Facilities Management Front Desk

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Job Description

Royal Inn Hotel, located onsite in Royal Palm Beach, Florida, seeks an experienced Hotel General Manager to lead the property's operations and financial activities. The role emphasizes safeguarding the asset and shaping a culture that supports both associates and guests, with a yearly salary in the USD 70,000 to 80,000 range and direct, weekly reporting to ownership. This onsite leadership position oversees the guest experience and operational stability across the hotel.

Responsibilities

Foster a service-driven culture that places guests first and motivates associates to perform at their best.
Direct all hotel departments, including front office, housekeeping, maintenance, and guest services, to ensure consistent standards and a smoothly run operation.
Monitor quality processes to achieve high customer satisfaction through consistent product quality and service delivery.
Conduct daily property walkthroughs to assess condition, cleanliness, cost control, and the overall quality of product and service.
Recruit, train, evaluate performance, resolve issues, maintain open communication, and apply disciplinary actions or termination when appropriate.
Engage in community activities and uphold a positive public image for the property.
Meet with prospective and existing clients to promote the hotel.
Play an active role in the sales and revenue management strategy to position the hotel competitively in the market.
Assist in formulating the hotel’s financial objectives.
Comply with Royal Inn Hotel policies and ensure adherence to local, state, and federal regulations.
Maintain direct, transparent communication with ownership, delivering weekly reporting with solutions-oriented recommendations.
Perform other job-related duties as assigned.

Requirements

A minimum of five years as a Hotel General Manager with experience across independent, boutique, or branded properties.
A proven record of improving hotel performance, including revenue generation, occupancy, ADR, RevPAR growth, and guest satisfaction reflected in online reviews.
Working knowledge of OTA distribution, online rate strategies, and reputation management.
Self-starter with the discipline and know-how to drive results without large brand resources.
Broad understanding of hotel operations, safety programs, HR practices and labor relations, financial literacy including budgeting, forecasting, P&L review and reporting, maintenance, and long-range planning.
Ability to stand and move throughout the property and perform essential job functions with or without reasonable accommodation.
Strong verbal and written communication skills with the ability to adapt messaging to associates, guests, owners, and community leaders.

Benefits

Health care coverage
Weekly pay
Paid time off (PTO)
Direct access to ownership and real decision-making authority
Opportunity to lead a property turnaround and build a lasting track record of results
Health insurance

Overview

The Hotel General Manager will lead and supervise the operations and financial activities of the hotel, safeguard the asset, and help create, implement, and shape the on-site culture for both associates and guests at the Royal Inn Hotel.