Housekeeping Supervisor

The Housekeeping Supervisor leads the hotel housekeeping team to uphold cleanliness and presentation standards across guest rooms and public areas. This role supervises Room Attendants on shift and steps in to manage daily operations in the absence of the Housekeeping Manager.

Responsibilities

• Conduct inspections of guest rooms to verify compliance with cleanliness and presentation standards.
• Provide supervision and guidance to Room Attendants across shifts.
• Plan daily staff assignments and prioritize room allocations based on occupancy levels.
• Ensure vacant rooms are cleaned and ready for arriving guests on schedule.
• Train, coach, and mentor housekeeping staff on established cleaning procedures and standards.
• Perform room inspections and deliver prompt feedback to team members.
• Monitor productivity metrics and the quality of housekeeping work.
• Assist with inventory control for linens, guest supplies, and cleaning products.
• Report maintenance issues promptly and coordinate with Engineering.
• Address guest requests professionally and resolve housekeeping concerns promptly.
• Ensure adherence to safety, sanitation, and OSHA guidelines.
• Support deep cleaning projects and special assignments as needed.
• Prepare daily reports and relay department updates to management.
• Provide leadership for the housekeeping team and assume operational decisions in the absence of the Housekeeping Manager.

Requirements

• Prior housekeeping experience is required.
• Experience supervising hotel housekeeping is preferred.
• Solid understanding of hotel cleaning standards and inspection procedures.
• Strong leadership, communication, and organizational abilities.
• Capability to motivate staff and enforce accountability.
• High attention to detail and a commitment to quality.
• Ability to multitask in a fast paced hospitality setting.
• Dependable with reliable attendance and punctuality.
• Basic computer skills and the ability to complete reports.
• Bilingual in English and Spanish preferred.

Benefits

• Competitive hourly wage
• Health, dental, and vision insurance options
• Paid time off
• Employee discounts
• Opportunities for advancement and professional growth
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

About Us

Gold Spike Hotel & Casino stands as a dynamic hospitality destination in Downtown Las Vegas, featuring a boutique hotel, an energetic bar, and engaging events. We prioritize clean, comfortable accommodations and outstanding guest service, and we seek a dependable, detail-oriented Housekeeping Supervisor to uphold our high cleanliness standards and lead the team.

Position Summary

The Housekeeping Supervisor plays a key leadership role in ensuring guest rooms and public areas meet the company's quality standards. This position inspects cleaned rooms, coaches room attendants, and assists with the day-to-day operations of the housekeeping department.

Why Join Gold Spike?

We welcome hands-on leaders who take pride in maintaining exceptional cleanliness, enjoy coaching others, and thrive in a fast-paced hotel setting. This role offers a solid opportunity to advance a hospitality career within one of Downtown Las Vegas' evolving properties.

Pay

Compensation: USD 17.00 per hour.

Work Location

Location: Onsite, Las Vegas, Nevada. This is an in-person role.