Front Desk Agent

As a Front Desk Agent at ELDRIDGE HOTEL PARTNERS LLC in Lawrence, KS, you will be the first point of contact for guests and a key support to the hotel’s day-to-day accommodation process. This part-time, onsite role focuses on delivering smooth check-in and check-out experiences, coordinating reservations, and handling guest questions with professionalism.

Location: 701 Massachusetts St, Lawrence, KS, 66044 (onsite)

Key Responsibilities

• Complete all check-in and check-out tasks
• Manage online and phone reservations
• Inform guests about payment methods and verify credit card data
• Register guests by collecting required information
• Welcome guests on arrival and assign rooms
• Share hotel details including available rooms, rates, and amenities
• Respond to guest complaints in a timely and professional manner
• Coordinate with housekeeping staff to help ensure rooms are clean, tidy, and fully furnished
• Confirm group reservations and arrange personalized services for VIP customers and event attendees
• Upsell additional facilities and services when appropriate
• Maintain updated records of bookings and payments

Requirements

• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Excellent customer service attitude
• Excellent communication and organizational skills
• A degree in hotel management is a plus

Role Details

• Job type: Part time
• Schedule: 25-30 hours per week
• Compensation: USD 14 per hour (starting)
• Minimum experience: 1 year
• Availability: Immediate opening

How to Apply: Submit your resume and cover letter to the hotel’s website or email them.

Note: Applicants are recommended to have at least one year of front desk experience before applying.