Hotel Housekeeper/Room Attendant
Job Description
Hotel Phillips in Kansas City, MO, onsite, is seeking a detail-oriented Hotel Housekeeper/Room Attendant to maintain clean, inviting guest rooms and assist guests with inquiries in a professional manner.
Responsibilities
- Prepare rooms for cleaning and servicing
- Turn and dress beds to reflect standard housekeeping practices
- Dust surfaces, fixtures, and furniture
- Restock guest rooms and bathrooms with supplies
- Clean and sanitize bathrooms
- Organize and tidy closets as needed
- Vacuum floors and manage carpeted areas
- Inspect rooms and secure them after cleaning
- Provide and collect loan items for guests, such as irons and ironing boards
- Keep public areas like hallways clean and orderly
- Physical ability to lift up to 50 pounds and sustain extended periods of walking, standing, or sitting
- Work independently or as part of a team
- Handle guest calls, requests, and complaints within the assigned area
- Other duties may be assigned as needed
Requirements
- Secondary school diploma preferred
- Prior hotel experience desired
- Experience using industrial cleaning equipment and products is a plus
- Professional demeanor and attitude required
Benefits
- Competitive salary
- Annual performance review with potential for pay increases
- 401(k) plan with company matching
- Additional benefits may be available
ARBOR’S GUIDING PRINCIPLES
- Do the Right Thing - Operate and act with integrity in all you do, even when it is not convenient.
- Lead with Heart - Be kind, passionate and hospitable.
- Be Accountable - Take ownership and deliver results.
- Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
- Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
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