Maintenance Technician

Maintain day-to-day hotel systems and respond to repairs onsite to keep equipment running with minimal downtime.

Key responsibilities

• Complete maintenance work orders from all departments on a timely basis by following hotel standard operating procedures
• Respond to and attend to guest repair requests
• Welcome and acknowledge guests according to company standards; anticipate needs and address concerns
• Operate and support advanced electrical, plumbing, refrigeration, and boiler systems
• Review PMS (Property Management System) for new maintenance requests and update remarks after completion
• Update maintenance work order forms / job cards and file records
• Interpret readings from meters, gauges, and other measuring units
• Prioritize and organize work assignments, including under pressure situations with sound judgment
• Maintain attention to detail, speed, and accuracy
• Maintain confidentiality of guest and hotel information
• Ensure security of guest room access and hotel property
• Read and understand test equipment, measuring devices, and safety manuals
• Perform guest room maintenance including plunging toilets, unclogging drains, repairing hardware, electrical equipment (including lamps), air conditioners / HVAC, and AC ducts
• Perform maintenance in hotel public areas including plunging toilets, unclogging drains, repairing hardware, plumbing, electrical equipment, and cosmetic items
• Program TVs and support general housekeeping and engineering-related inventory duties
• Test, troubleshoot, and complete basic repairs on equipment
• Clean, lubricate, protect, and maintain hotel tools and equipment
• Work independently as a mechanic by analyzing problems, selecting course(s) of action, and implementing solutions with available resources at a high quality level
• Be available for emergencies and act in an engineering capacity to protect guests and associates and preserve the building and systems during emergencies
• Monitor Fire Alarm / Life Safety System operations as necessary and respond to emergencies involving these systems
• Read and understand blueprints, schematic drawings, and technical parts breakdown
• Carry out specific oral and written instructions
• Maintain maintenance inventory and requisition parts and supplies as needed
• Maintain clean and professional uniform and personal appearance, protect company assets, and handle proprietary information confidentially
• Maintain the hotel facility and related equipment safely and efficiently
• Complete other duties assigned by the Engineering Supervisor or Chief Engineer
• Train and instruct other staff by sharing knowledge and skills

Required education

• ITI or diploma holder in Air conditioning and refrigeration or electrical or civil or mechanical

Experience

• Minimum 1 to 2 years experience in a similar role
• Good understanding of English, written and oral

Language skills

• Read and comprehend simple instructions, short correspondence, and memos
• Write simple correspondence
• Present information effectively in one-on-one and small group situations

Mathematical skills

• Add and subtract two-digit numbers and multiply and divide with 10s and 100s
• Perform calculations using units of American money and weight measurement, volume, and distance

Reasoning ability

• Apply common sense understanding to carry out instructions in written, oral, or diagram form
• Handle problems involving several concrete variables in standardized situations

Technologies

• PMS (Property Management System)
• TVs

Job type and location

• Part time
• Onsite in De Pere, WI

Pay

• USD 18 - 20 per hour

Employee benefits

• Employee discount

Prerequisites

• Work neatly and efficiently; keep work areas clean and well organized
• Multi-task in a busy environment
• Adhere to the hotel Standard Operating Procedures

Physical demands

• Regularly required to stand, walk, and talk or hear
• Frequently required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance
• Frequently required to stoop, kneel, crouch, or crawl
• Must frequently lift and/or move up to 100 pounds
• Vision requirements include close vision, distance vision, and ability to adjust focus

Work environment

• Frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives
• Frequently exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, risk of radiation, and vibration
• Noise level is usually moderate