Night Audit

The Connally Hotel Downtown Atlanta is seeking a part-time Front Desk Night Auditor to support overnight hotel operations in Atlanta, GA. This onsite role focuses on night audit and front desk coverage, including guest registration and billing, communications, reservations, and the handling of guest mail and valuables.

Key Responsibilities

• Register guests and assign rooms.
• Issue room keys and provide escort instructions directly to guests.
• Sort, track, and manage incoming mail, messages, and packages.
• Transmit and receive messages using all available communication methods, including phone.
• Respond to guest inquiries related to hotel services, guest registration, and local shopping, dining, entertainment, and travel directions.
• Maintain records of room availability and rates.
• Compute guest bills, collect payments, and make change as needed.
• Make, confirm, and cancel reservations using all available communication avenues.
• Post charges to guest bills, including room, food, liquor, or telephone charges, when the interface is inoperable.
• Assist with reservation and booking needs for guests, including transportation and entertainment reservations, as required.
• Deposit guest valuables in the hotel safe deposit box or ensure valuables are handled by Housekeeping.
• Use office software accurately to support nightly processing and recordkeeping.
• Assist with room service orders and room calls if the front desk cannot leave to accommodate needs.
• Maintain a full working knowledge and expertise of each shift.

Requirements

• Minimum lifting of 20 pounds.
• Ability to push, bend, stoop, and reach upward; manual dexterity required.
• Minimum pulling of 20 pounds.
• Hearing, writing, and typing capabilities.
• Standing for long periods of time.
• Flexible work schedule; working weekends and holidays is required.
• Other duties may be assigned.

Benefits

• Immediate Choice Hotel discounts
• Free parking
• Daily Pay
• Medical, dental and vision insurance