Overnight House Attendant

The Overnight House Attendant role at the Sheraton St. Paul Woodbury Hotel supports cleaning and maintaining public spaces, delivering guest service assistance, and backing housekeeping operations during overnight hours. The compensation for this position ranges from USD 18 to 20 per hour.

Overview

• Opportunity: House Person
• Role focus: Clean and maintain public hotel areas according to brand standards, guest service expectations, and sustainability guidelines. This is an overnight shift.

Responsibilities

• Maintain and sanitize public hotel areas in alignment with brand, guest service expectations, and sustainability guidelines for the overnight shift.
• Welcome guests in a courteous and friendly manner.
• Assess assigned zones and perform cleaning tasks accordingly.
• Remove trash from service landings and dispose of it at external dumpsters.
• Vacuum and dust corridors used by guests.
• Collect bed and other linens from floors and transport them to the designated laundry area.
• Deliver clean linens to the assigned sections.
• Identify and report maintenance issues promptly.
• Keep guest areas clean and organized.
• Respond to guest inquiries and offer assistance as needed.
• Step in as a room attendant during staffing shortages or peak periods.
• Monitor guest satisfaction indicators and contribute to improving departmental and overall guest satisfaction.
• Adhere to sustainability practices in line with HHM EarthView program.
• Maintain safe work habits, wear required protective equipment, and follow MSDS and OSHA standards.
• Contribute to overall guest satisfaction through attentive service.
• Perform additional duties as assigned by management.

Requirements

• High school diploma preferred.
• Previous housekeeping experience required, or equivalent training preferred.

Your Growth Path

• Housekeeping Supervisor or Guest Service Agent with potential progression to Executive Housekeeper or Front Office Manager

What We Believe

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It

About Us

HHM Hotels is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other characteristic protected by law.