Part-time Night Auditor

Every night has its own rhythm, and the overnight team keeps The Argonaut, a Noble House Hotel, running smoothly while safeguarding the accuracy of daily operations. In this part-time role, you serve as Manager-On-Duty overnight, completing the nightly audit workflow, resolving issues that arise after hours, and supporting a calm, seamless experience for guests.

This onsite position in San Francisco, CA focuses on reconciliation, reporting, and disciplined follow-through across multiple departments, with ongoing coordination with on-duty teams to maintain safety, security, and operational continuity.

What you’ll do

• Review, audit, and reconcile all daily hotel activity across departments, ensuring transactions are accurate, complete, and properly recorded before the business day closes.
• Balance and verify food and beverage operations, including cash and credit transactions, house charges, deposits, and internal postings, so outlets are accounted for and reset for the following day.
• Audit and reconcile Front Desk activity, including room revenue, adjustments, disputed charges deposits, and folio balances, maintaining consistent billing accuracy and proper cash handling procedures.
• Prepare and finalize daily room revenue reporting, including statistics income journals and performance data for rooms and the executive team.
• Verify guest folios, billing arrangements, and payment methods, with focused attention on routing, third-party reservations, and package inclusions.
• Identify and resolve discrepancies across revenue streams, including rooms, valet/parking, and incidental charges, ensuring accuracy prior to audit roll.
• Monitor and enforce hotel policies related to cancellations, no-shows, and deposits to protect revenue integrity and minimize loss.
• Complete the nightly audit process and generate required reports supporting operational and financial decision-making.
• Act as Manager on Duty overnight by handling guest concerns, service recovery, relocations, and sensitive situations with professionalism, discretion, and strong judgment.
• Respond calmly and effectively to emergency situations, coordinating with on-duty staff and following established safety procedures.
• Support Front Desk operations as needed, including guest arrivals, departures, and overnight requests to maintain a smooth guest experience.
• Partner closely with overnight Security to help ensure a safe and secure environment for guests, team members, and the property.
• Oversee and verify completion of scheduled security patrols and building walks, ensuring required rounds are completed, documented, and aligned with hotel standards.
• Maintain awareness of overall property activity overnight, proactively identifying and addressing safety, security, or operational concerns.
• Maintain accurate pass-on communication by documenting occurrences, outstanding issues, and follow-ups to support continuity between overnight and daytime teams.

Additional overnight support

• Assist with overnight guest requests, including coordinating and placing wake-up calls.
• Maintain accurate cash handling procedures, balancing and securing the House Bank each shift.
• Support lobby operations when needed, including basic Bell services and luggage assistance.
• Perform other duties as assigned to support overall hotel operations and guest experience.

Requirements

• High School diploma at a minimum.
• College degree preferred, or years of experience in this type of role.
• Accounting background a plus but not required.
• Previous Front Desk Agent or Night Audit experience preferred.
• Medallion experience a plus but not required.
• Strong proficiency in Opera PMS and Microsoft Office applications, including Excel and Word.
• Comfort operating standard office equipment, including computers, phones, copiers, and printers.
• Strong understanding of hotel operations, overnight processes, and guest service standards.
• Highly detail-oriented with the ability to analyze data, identify discrepancies, and take corrective action.
• Able to manage multiple priorities while maintaining accuracy, organization, and efficiency.
• Exercises sound judgment and professionalism in guest interactions and operational decision-making.
• Self-directed and accountable, able to work independently with minimal supervision.
• Capable of compiling, reviewing, and analyzing financial data, including moderately complex calculations.
• Strong written and verbal communication skills, with professional, warm, and composed demeanor in high-pressure situations.
• Strong guest relations and telephone etiquette.
• Overnight shifts required, with a flexible schedule and availability to work weekends and/or holidays.

Compensation

USD 33 - 33 per hour.

Job type: Part time.

Technologies

• Opera PMS
• Microsoft Office
• Excel
• Word

Benefits

• Generous medical, dental & vision insurance plans
• Paid holidays, vacation & sick days
• 401k Retirement plan
• Noble House Bonus plan
• 8 weeks of Parental Leave Pay
• Pet Insurance
• Inclusive and diverse employee engagement & recognition events all year-round
• Laundered Team Member Uniform
• Pre-tax Commuter Benefits
• Referral Program
• Phone Reimbursement
• Complimentary Parking
• Team Members Assistance Program
• Special rates in Noble House Hotels and Food & Beverage for team members, friends and family
• Shoes for Crews
• Educational Assistance Program
• On-Demand Pay - Your Pay before Payday

DEIA

At The Argonaut Hotel, we take pride in supporting initiatives towards Diversity, Equity, Inclusion and Accessibility. There is a hotel committee to bring together a variety of thoughts, perspectives, and expression, and team members are encouraged to share theirs with the team.

Our culture

The Noble House Hotels & Resorts philosophy emphasizes location, distinction, and soul. Properties are not a one-size-fits-all, and neither are team members, with an emphasis on personal expression, hospitality, and a team spirit that is both professional and enjoyable.