Seaport Hotel in Boston, MA invites qualified candidates to join as a Part Time Public Space Attendant. This onsite role offers an hourly rate of USD 33 and provides a collaborative, guest-centric environment. You’ll work in two-person teams under Housekeeping leadership to clean and maintain public areas including lobbies, restrooms, entrances, and exterior spaces while engaging with guests in a professional and warm manner.
This position emphasizes the hotel’s Mission and Values, with a culture built on courtesy, active communication, anticipatory service, and teamwork. Shifts include mornings and afternoons/evenings, with regular weekend attendance and holidays as business requires. The hotel operates 24/7 and seeks to support work‑life balance for its team. On shift, iPod Touch devices and radios help you stay connected and responsive to guest needs.
Salary: USD 33 per hour • Location: Boston, MA (onsite) • Education: High School diploma, GED or international equivalent preferred • Schedule: Part time
Responsibilities
- Maintain cleanliness across all public spaces, including front and back of house areas on the Lobby, Mezzanine, and Plaza Levels.
- Rotate hourly through public and employee restrooms, cleaning and restocking supplies.
- Clean, vacuum, and organize public areas (including exterior) in line with hotel standards.
- Keep VIP restrooms pristine and provide special amenities as requested by clients.
- Deliver attentive, quality service to guests as needed.
- Empty trash and transport to the compactor and baler.
- Maintain cleanliness of hotel office spaces and back-of-house areas such as change rooms, stairways, and hallways.
- Support the hotel mission and values in daily operations and complete projects assigned by Housekeeping leadership.
- Strip guest rooms of linen and trash when required; assist with cleaning and turnover of guest rooms.
- Ensure housekeeping closets, cages, and service areas are stocked with adequate supplies.
- Respond promptly to guest requests for housekeeping supplies and assist with designated cleaning of public areas, including restrooms, fixtures, vending areas, and storage spaces; handle biohazard cleanup when required.
- Maintain patio and balcony areas by sweeping or hosing floors, cleaning furniture, removing garbage, and cleaning doors and windows.
- Monitor supplies to minimize waste and respond to emergency cleaning needs.
- Perform deep cleaning tasks such as drapery, carpet spotting, wallpaper, and vents as needed.
- Live Seaport Hotel’s Core Principles in daily operations and take on additional duties as assigned by managers or supervisors.
Requirements
- Exceptional customer service skills and effective verbal communication.
- Ability to lift up to 50 pounds and be mobile on feet for the full shift.
- Comfort using iPod Touch devices and radios on shift.
- Ability to perform repetitive motions (pulling, pushing, bending) for extended periods, including moving full laundry buggies and cleaning baseboards.
- Ability to work as part of a team and in a group setting.
- High School diploma, GED, or international equivalent preferred.
- Hospitality experience preferred and experience working with diverse cultures/backgrounds preferred.
- Fluency in English strongly preferred, with the ability to understand and compose instructions and short correspondence.
- Physical readiness to stand, walk, bend, climb, kneel, and handle equipment for 8 hours or longer per shift; capable of maneuvering a fully loaded housekeeping cart up to 50 pounds; exposure to cleaning chemicals.
Schedule and Support
The Public Space Attendant role includes morning and afternoon/evening shifts with regular weekend work. Holidays are scheduled as business requires. The hotel operates 24/7, including holidays, and seeks to balance coverage with staff well-being. All team members are expected to adhere to hotel rules and foster a culture of trust, respect, and guest-focused service.
Equal Opportunity Seaport Hotel provides equal employment opportunities to all applicants and employees. All qualifications will be considered without regard to age, race, religion, sex, sexual orientation, national origin, disability, veteran status, or genetics. The hotel maintains a drug-free workplace.
