Red Tail Greeter

Join the hospitality team onsite in Worley, ID, providing guest service at the greeter stand and supporting smooth restaurant seating.

Responsibilities

• Greet restaurant guests promptly upon arrival at the greeter stand and when returning from seating other parties
• Enter guests’ names and reservation information into the reservation system at the front desk
• Seat guests in dining areas when tables are available to match party size
• Recommend bar seating for guests over 21 and patio options when the dining room is full
• Rotate tables in server sections daily
• Maintain a reservation list as appropriate
• Answer guest inquiries and assist callers by phone
• Maintain a positive, friendly attitude, including during stressful moments
• Bus, clean, and set tables as needed
• Keep the greeter stand clean, organized, and guest-ready
• Wipe down menus as they return to the greeter stand
• Pull silverware and plates from tables so counts match the amount of items provided
• Hold to the Coeur Spirit standards
• Complete other assigned projects and duties

Requirements

• Must be 19 years of age or older
• Pass Level I Greeter testing within 90 days of hire
• Excellent customer service skills required
• 6 months greeter experience required
• Ability to work well in a team environment
• Excellent verbal communication skills required
• Basic problem solving and prioritizing skills preferred
• R-Guest Seat experience preferred
• Strong organization and presentation skills preferred

Technologies

• Reservation system
• Front desk

Pay & Tipped Position

• Hourly rate: $16 USD
• Tipped position; all tips earned are included on your paycheck

Physical Demands

• Light strength category position
• Up to 20 pounds of force occasionally; up to 10 pounds of force frequently; negligible force constantly for moving objects
• Frequently required to perform repetitious activities; work in confined areas; stand; walk; twist; use hands to finger/handle/feel; reach with hands and arms; and talk or hear
• Occasionally push, pull, and reach above shoulder height
• Vision ability to adjust focus required

Hiring Preference

• 1. Coeur d’Alene Tribal Members
• 2. Spouses and/or children of CDA Members
• 3. Other enrolled members of Federally Recognized Tribes
• 4. All other applicants

Mission

Traditional Tribal Hospitality with a commitment to a unique, exciting experience; you are part of the family with a “Welcome Home” mindset.