Room Attendant

At Hotel Indigo Orange Beach - Gulf Shores, you will help create a clean, welcoming experience for every guest while working as part of a supportive team in Orange Beach, AL (onsite). This role focuses on maintaining guest rooms and public areas to established standards, supporting both guest satisfaction and hotel revenue. You will also receive a benefits package designed to support your day-to-day life and long-term growth.

What You Can Expect

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits: Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

Responsibilities

Clean and prepare guest rooms and public areas by following established standards of cleanliness and propriety. Key duties include:

• Retrieve items from shelves and storerooms, set up a cleaning cart with supplies, and keep carts and storerooms clean and organized to support efficient room cleaning.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, using ladders or stools when needed for hard-to-reach areas.
• Wash shower walls and tubs, clean toilet(s) and stall walls if applicable, wipe exposed pipes, and clean mirrors, sink(s), and walls for clean and sanitary restrooms.
• Replace towels, soaps, and room amenities, and restock literature and stationery removed or soiled/torn by previous guests.
• Wash hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish furniture, fixtures, and wall hangings, including reaching vents and ceiling corners to remove dust and cobwebs.
• Strip and remake beds with fresh linen, checking bedspread, blankets, and bed pads for cleanliness and replacing if soiled; lift mattresses to check for soil or objects between mattresses and under the bed.
• Check closets for cleanliness, wiping closet door, handle, and overhead shelves, and restocking supplies such as hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways using vacuums weighing up to 25 lbs, lifting or moving furniture to vacuum fully, including underneath and hard-to-reach carpet areas.
• Inspect door and window locks to ensure proper working order, and alert management immediately to any unsecured or unsafe situation for guest and associate safety.
• Inspect room equipment (TV, lights/lamps, faucets, radios, phones) and report room status and maintenance deficiencies in writing to the Executive Housekeeper for prompt repair/resolution.
• Secure and maintain custody of equipment, keys, and supplies at all times to protect hotel property.
• Report missing articles, items requiring repair, damage, mechanical problems, or safety hazards to the Supervisor.
• Maintain a friendly, cheerful, and courteous demeanor at all times; perform other duties as assigned, requested, or deemed necessary by management.

Requirements

• High school diploma or equivalent experience
• No formal experience required
• Ability to constantly push a loaded supply cart from room to room, carry a tote tray with replacement amenities to the assigned floor, arrange drapery and replacement linen, carry dirty linen to the laundry chute, and operate a vacuum
• Communicate information about hotel services to guests, vendors, staff members, and management

Technologies Used

• TV
• radios
• phones

Physical Demands

• Physical stamina to stand, walk, bend, and lift objects weighing up to 50 lbs
• Ability to push and pull carts
• Good vision for detailed inspection
• Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are used