Supervisor
Job Description
Cadillac Hotel & Beach Club in Miami Beach, FL is hiring a Housekeeping Supervisor to lead daily housekeeping operations onsite and support excellent guest experiences.
Key Responsibilities
- Oversee and coordinate housekeeping activities across room cleaning, public area maintenance, and laundry operations
- Train, motivate, and mentor the housekeeping team to deliver exceptional service
- Perform inspections to confirm compliance with cleanliness and quality standards
- Work with other departments to meet guest expectations and address operational issues
- Maintain and monitor inventory for cleaning supplies and equipment
- Assist with scheduling and coordinating staff shifts
- Respond to guest inquiries and resolve complaints promptly and professionally
- Ensure safety and sanitation standards are followed to support a healthy workplace
Requirements
- 6 months experience in a housekeeping or cleaning role (required)
- Demonstrated supervisory or leadership experience
- Strong communication and interpersonal skills; bilingual a plus
- Ability to read, write, and speak English fluently
- Ability to manage multiple tasks and competing priorities
- High attention to detail and commitment to cleanliness standards
- Proficiency with housekeeping software and systems
- Flexible schedule, including weekends and holidays
Benefits
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays)
- 401K Match
Location: Miami Beach, FL (onsite)