Turndown Attendant

The Jefferson Hotel is seeking a part-time Turndown Attendant to prepare guest rooms each evening in Richmond, VA. The role supports a welcoming, evening experience through consistent room presentation and attentive, professional service. Scheduled evening shifts require flexibility, and daytime training is provided.

Key Responsibilities

• Prepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.
• Place turndown amenities in guest rooms, such as chocolates or breakfast menus, according to hotel standards.
• Make beds and refresh linens as needed, ensuring bedding meets cleanliness and presentation expectations.
• Complete light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.
• Replenish towels, linens, and guest room amenities upon request.
• Close drapes, adjust lighting, and create a calm, welcoming ambiance for returning guests.
• Retrieve and deliver guest-requested items promptly and professionally.
• Maintain confidentiality, professionalism, and respect for guest privacy at all times.

Schedule

• Sunday to Thursday: 5:00 PM to 9:00 PM
• Friday and Saturday: 5:00 PM to 10:00 PM
• Full flexibility is required to work any night of the week, including weekends and holidays.
• Training for this position will be conducted during daytime hours.
• The position may require availability for any shift between 7:00 AM and 11:00 PM for training or business needs.

Requirements

• Availability to work evenings any day of the week, including weekends and holidays, with flexibility for daytime training shifts as needed.
• Strong focus on cleanliness, presentation, and consistency in a luxury guest environment.
• Professional, courteous demeanor with a commitment to exceeding guest expectations.
• Ability to work efficiently and independently while maintaining high standards.
• Comfort responding to guest requests and adjusting priorities throughout the shift.
• Prior housekeeping or hotel experience preferred, but not required; training will be provided.
• Clear communication skills and a polished, guest-focused presence.
• Ability to stand, walk, and perform light physical tasks for the duration of the shift.
• Reliability and punctuality, with the ability to work independently.

Compensation and Location

• Location: Richmond, VA (onsite)
• Compensation: $15 to $17 per hour
• Job type: Part-time

Why Work Here

As a Turndown Attendant, you will join a supportive housekeeping team focused on creating a warm, comfortable environment for every guest. The role offers a respectful workplace and opportunities to grow within the hotel.