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Job Description

Seasonal Afternoon Tea Service Attendant role at The Jefferson Hotel in Richmond, VA (onsite). In this position, you’ll support Afternoon Tea service by providing attentive, courteous guest interactions while helping maintain a clean, organized dining environment and following established food safety standards.

Working an afternoon service window, you will assist with set-up and service flow, deliver tea and food items promptly, and communicate with team members to keep service running smoothly. The ideal fit combines professionalism, organization, and responsiveness to guest requests.

What You’ll Do

  • Assist with setting up, maintaining, and resetting tables and service areas for Afternoon Tea.
  • Provide attentive, courteous service throughout the guest tea experience.
  • Deliver tea, food, and other service items promptly and accurately.
  • Keep the dining room, service stations, and surrounding areas clean, organized, and well maintained.
  • Restock service items and supplies as needed.
  • Communicate with team members to support smooth, efficient service.
  • Respond to guest requests and assist with special needs or preferences.
  • Follow established food safety, sanitation, and service standards.

Schedule and Key Availability

  • Must be available Monday through Saturday, from 1:00 PM to 6:00 PM.

What We’re Looking For

  • Previous hospitality, food service, or customer service experience preferred.
  • Neat, well-groomed, and polished appearance.
  • Strong interpersonal skills with a courteous, guest-focused approach.
  • Ability to stand and walk throughout the shift and perform light physical tasks as needed.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and remain composed in a guest-focused environment.
  • Willingness to learn service procedures and take direction.
  • Ability to work independently while contributing to a team.
  • Warm, courteous, attentive style with dependability, punctuality, and professionalism.
  • Team-focused mindset and willingness to assist where needed.

Growth and Onsite Perks

  • Employee meals
  • Complimentary parking
  • Opportunities to grow within the hotel

Compensation: USD 13 to 15 per hour.

Afternoon Tea is a cherished tradition at The Jefferson Hotel, creating memorable guest moments through gracious service and attention to detail. You’ll join a dedicated team in a welcoming, professional environment where teamwork and guest experience are central.

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