This onsite banquet setup role in Buffalo, NY focuses on arranging, serving, and breaking down banquet events with safety and guest service in mind.

Read BEOs and identify equipment needed to set up each function.
Set tables in the assigned area with correct layout and equipment.
Prepare buffets with presentation and pre-event table prep.
Maintain neat buffet stations during guest service per established policies.
Use proper in-room clearing and aisle tray breakdown for buffet or other special service configurations.
Assist Banquet Captain with setup and breakdown of buffets and other service tables/equipment.
Greet guests and provide service in line with food and beverage policies.
Complete event-specific paperwork.
Perform all required side work during and after events.
During downtime, organize and stock products or assist with next day preparation.
Return and sanitize all equipment to designated areas; keep banquet spaces tidy.
Dispose of buffet leftovers properly.
Coordinate with Chef on handling leftover plated and buffet items stored in hot boxes or coolers after events.
Label, date, and store any saved food properly.
Return unused equipment to designated storage areas.
Ensure banquet areas are neat and ready for the next day.

High school diploma or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt operations and standards.
Solid knowledge of catering and food service to perform non-repetitive analytic tasks.
Knowledge of policies and procedures with the ability to determine appropriate actions.
Supervisory or management capabilities.
Strong oral and written communication skills.
Moderate hearing to hear timers and communicate with staff.
Good vision to ensure proper food preparation.
Moderate speech communication skills for staff interaction.
Moderate reading comprehension and literacy to understand BEOs.
Physical ability to lift, push, pull, and carry heavy items (approximately 75% of the time).
Occasional bending (5-10 times daily) to access lower ovens.
Full mobility and ability to travel 30-50 feet regularly.
Stand for up to an hour at a time during prep or plating, several times daily.
Passion for people and service.
Strong interpersonal communication with guests and colleagues.
Reading and writing for paperwork, logging issues, requests, and updates.
Basic math skills for cash handling.
Problem-solving, reasoning, motivating, and training abilities.
Flexible schedule including nights, weekends, and holidays.

Banquet Setup

Job Description