Banquet Setup

This onsite banquet setup role in Buffalo, NY focuses on arranging, serving, and breaking down banquet events with safety and guest service in mind.

Responsibilities

• Read BEOs and identify equipment needed to set up each function.
• Set tables in the assigned area with correct layout and equipment.
• Prepare buffets with presentation and pre-event table prep.
• Maintain neat buffet stations during guest service per established policies.
• Use proper in-room clearing and aisle tray breakdown for buffet or other special service configurations.
• Assist Banquet Captain with setup and breakdown of buffets and other service tables/equipment.
• Greet guests and provide service in line with food and beverage policies.
• Complete event-specific paperwork.
• Perform all required side work during and after events.
• During downtime, organize and stock products or assist with next day preparation.
• Return and sanitize all equipment to designated areas; keep banquet spaces tidy.
• Dispose of buffet leftovers properly.
• Coordinate with Chef on handling leftover plated and buffet items stored in hot boxes or coolers after events.
• Label, date, and store any saved food properly.
• Return unused equipment to designated storage areas.
• Ensure banquet areas are neat and ready for the next day.

Requirements

• High school diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt operations and standards.
• Solid knowledge of catering and food service to perform non-repetitive analytic tasks.
• Knowledge of policies and procedures with the ability to determine appropriate actions.
• Supervisory or management capabilities.
• Strong oral and written communication skills.
• Moderate hearing to hear timers and communicate with staff.
• Good vision to ensure proper food preparation.
• Moderate speech communication skills for staff interaction.
• Moderate reading comprehension and literacy to understand BEOs.
• Physical ability to lift, push, pull, and carry heavy items (approximately 75% of the time).
• Occasional bending (5-10 times daily) to access lower ovens.
• Full mobility and ability to travel 30-50 feet regularly.
• Stand for up to an hour at a time during prep or plating, several times daily.
• Passion for people and service.
• Strong interpersonal communication with guests and colleagues.
• Reading and writing for paperwork, logging issues, requests, and updates.
• Basic math skills for cash handling.
• Problem-solving, reasoning, motivating, and training abilities.
• Flexible schedule including nights, weekends, and holidays.

Benefits

• Starting hourly rate of $20.00 per hour
• Team driven and values based culture
• Medical, Dental, and Vision coverage
• Vacation and Holiday Pay
• Same-day pay option
• Employee Assistance Program
• Career growth opportunities and Manager Training Program
• Reduced room rates across properties
• Third-party perks such as movie tickets and attractions
• 401(k) retirement plan
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Other

• Passion for people and service
• Strong communication with guests and staff
• Reading and writing for paperwork and updates
• Basic math for cash handling
• Problem-solving, reasoning, motivating, and training abilities
• Flexible schedule including nights, weekends, and holidays