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Job Description

Benefits

Maui Coast Hotel is located onsite in Kīhei, Hawaii, and offers a competitive hourly wage of $28.12 per hour along with a comprehensive benefits package designed to support your well-being and financial security. Benefits include 401(k) with matching, dental insurance, health insurance, vision insurance, paid time off, and free parking. This full-time role provides stable employment in a prime Maui location.

Job Details

  • Location: Kīhei, HI (onsite)
  • Salary: $28.12 per hour
  • Job Type: Full-time
  • Work Location: In person

Responsibilities

  • Assist guests with arrivals and departures, handle luggage, and provide valet service as needed (driving abstract required).
  • Maintain knowledge of hotel amenities and services to accurately inform guests.
  • Leverage strong front desk and guest services experience, with excellent phone etiquette for multi-line systems.
  • Be available to work AM shift, PM shift, weekends, and holidays.
  • Perform physical tasks including extensive walking, standing, bending, pushing, pulling, and lifting up to 50 lbs.
  • Familiarity with Opera Cloud and HotSOS is helpful.
  • Other duties and responsibilities as assigned.

Requirements

  • Proven customer service skills and experience in a hotel environment.
  • Extensive walking, standing, bending, pushing, pulling, and lifting up to 50 lbs.
  • Must have a clean driving abstract.
  • Must be available to work AM shift, PM shift, weekends, and holidays.
  • Strong front desk and guest services experience.
  • Excellent phone etiquette and ability to handle multi-line phone systems.

Technologies

  • Opera Cloud
  • HotSOS

Experience

  • Guest services: 1 year (Preferred)

Shift Availability

  • Day Shift (Required)
  • Night Shift (Required)

Application Question

Do you have a clean driver record and reliable transportation?

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