Bellperson

Bellperson position at 1 Hotel Nashville centers on warmly welcoming guests and delivering front-of-house service with an emphasis on personable communication and guest satisfaction in a 24-hour operation.

Responsibilities

• Provide a warm welcome to guests and deliver attentive front-of-house service with a focus on clear, personable communication and guest satisfaction.
• Support the front desk and lobby operations to ensure smooth, guest-centered service around the clock.
• Anticipate guest needs and respond promptly with courteous, professional assistance.
• Maintain a professional presence in public areas to contribute to a welcoming environment during a 24-hour operation.
• Collaborate with team members across departments to uphold service standards and guest experiences.
• Address guest requests and inquiries with accuracy and efficiency, ensuring follow-through and satisfaction.

Requirements

• Strong passion for guest service, comfortable with physical tasks, and prior related work experience.
• Previous customer or guest service experience, a collaborative team player, hardworking, and detail oriented.
• Flexible mindset and willingness to meet the demands of a 24-hour operation.

About You

• Strong passion for guest service, comfortable with physical tasks, and prior related work experience.
• Previous customer or guest service experience, a collaborative team player, hardworking, and detail oriented.
• Flexible mindset and willingness to meet the demands of a 24-hour operation.

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.