Front Desk Receptionist

Aqua by American Beech Hotel in Aquebogue, NY is seeking a part-time Front Desk Receptionist to serve as the first point of contact for guests and visitors. In this in-person role, you will combine customer service with day-to-day front desk administration to help the hotel run smoothly.

You’ll be responsible for welcoming guests, managing calls and correspondence, and keeping the front desk area organized, while also supporting office management tasks and special arrangements such as wine tours and celebration packages.

What you’ll do

• Greet and welcome visitors in a warm and professional manner.
• Answer phone calls promptly while maintaining proper phone etiquette.
• Manage incoming and outgoing correspondence, including emails and packages.
• Keep the front desk area organized, tidy, and presentable at all times.
• Assist with office management tasks, including scheduling appointments and packages with vendors, and maintaining inventory.
• Set up wine tours and special anniversary and birthday packages.
• Handle customer inquiries and resolve issues with a focus on delivering outstanding customer service.

What you bring

• Proven experience in a front desk or receptionist role is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Proficiency in Google Suite and other office software applications.
• Excellent verbal and written communication skills.
• Demonstrated ability to maintain professionalism in all interactions.
• Familiarity with office management procedures is advantageous.
• A positive attitude and willingness to learn new skills are essential.
• Prior experience in customer service or administrative roles is highly valued.

Details at a glance

• Location: Aquebogue, NY (onsite / in person)
• Job type: Part-time
• Pay: From $20.00 per hour
• Technologies: Google Suite