Honor Bar Attendant

The Honor Bar Attendant ensures in-room honor bars and refreshment amenities are stocked, presented, and billed accurately to uphold luxury standards across the resort.

Responsibilities

• Stock, replenish, and maintain all in-room honor bars according to established hotel standards.
• Accurately record all honor bar consumption and submit charges promptly using the hotel's property management system.
• Inspect guest room honor bars daily to ensure cleanliness, organization, presentation, and product quality.
• Rotate inventory using FIFO (First In, First Out) practices to ensure product freshness and minimize waste.
• Monitor expiration dates and remove damaged, expired, or compromised products immediately.
• Maintain accurate inventory counts and assist with weekly and monthly inventory reconciliation.
• Restock honor bar storage areas and maintain organized inventory rooms.
• Coordinate with Purchasing and Food & Beverage regarding inventory shortages and ordering needs.
• Report discrepancies, damaged products, equipment issues, or billing concerns to leadership immediately.
• Ensure all honor bar pricing and product offerings remain consistent with hotel standards.
• Deliver guest-requested snacks, beverages, and amenities promptly and professionally.
• Assist with VIP arrivals by preparing specialty amenities and customized refreshment presentations.
• Maintain cleanliness and sanitation of storage areas, carts, refrigerators, and equipment.
• Follow all food safety, sanitation, and alcohol handling procedures.
• Maintain guest privacy and confidentiality while servicing occupied guestrooms.
• Support Housekeeping and other operational departments during periods of high occupancy or business demands.
• Perform additional responsibilities as assigned to support resort operations.

Requirements

• Strong attention to detail with excellent organizational and time management skills.
• Ability to accurately record inventory, charges, and product movement.
• Basic computer proficiency and ability to learn property management and inventory systems.
• Working knowledge of food safety, sanitation, and proper handling of beverages and packaged food products.
• Strong communication skills and ability to work collaboratively with multiple departments.
• Ability to work independently while managing daily priorities.
• Maintain discretion and professionalism while entering occupied guestrooms.
• California Food Handler Card required or ability to obtain within required timeframes.
• Ability to stand and walk for extended periods throughout the shift.
• Frequently lift, carry, push, and pull up to 40 pounds.
• Frequently bend, kneel, reach, twist, and perform repetitive motions.
• Ability to safely operate carts and transport inventory throughout the resort.
• Must be able to work mornings, evenings, weekends, holidays, and varying schedules based on business needs.