Hotel Front Desk Agent/Night Audit

Hotel In Houston North I-45 offers an in-person, full-time opportunity for a Front Desk Agent/Night Audit role in Houston, TX 77038. If you value guest interaction and enjoy keeping operations running smoothly behind the scenes, this position blends front desk service with night audit support. The hourly pay range is USD 10 to 12.

What you’ll do

You will support core front desk operations, with a focus on guest service and the end-of-day workflows that help the property stay accurate and organized. Key duties include handling reservations, completing check-in and check-out for guests, and processing payments. You will also support accounting and corporate account routing, including experience with Accounting, CLC, and corporate routing.

• Apply strong customer service skills with a business-minded approach
• Use Front Desk Choice Advantage and Opera (and related PMS capabilities) for reservation and front desk tasks
• Process guest payments and support accurate guest account activity
• Watch guest accounts closely to help maintain correctness throughout the stay
• Work closely with the housekeeping team to support smooth room readiness and coordination
• Provide on-call coverage if needed

What you bring

• Hotel front desk experience
• Guest service experience with excellent customer service skills and a business mindset
• Experience with Front desk Choice Advantage and Opera, including PMS workflows
• Experience handling reservations, check-in, and check-out guests
• Ability to process payments
• Experience in Accounting, CLC, and corporate account routing
• Ability to coordinate effectively with housekeeping
• Attention to detail when watching guest accounts closely
• Availability for on-call support if needed

Technologies you’ll use

• Choice Advantage
• Opera
• PMS

Benefits

• Employee discount
• Paid time off