Housekeeping Aide

Support a clean, welcoming stay as a Housekeeping Aide at The Hoya Hotel at Georgetown, located in Washington, DC (onsite). This role helps keep hotel corridors, vending areas, elevators, landings, and guest floor service areas in excellent condition, while providing linen supplies and responding to item requests from guests and the Floor Supervisor. With no prior experience required and some high school education preferred, this position is a strong entry point into hotel operations.

What you’ll do

• Check assigned floor closets and complete linen requisition forms to replenish linen supplies.
• Stock linen carts with linen and supplies, then transport and restock floor closets according to the posted diagram.
• Maintain floor closet cleanliness and organization, including removing trash, wiping shelves and counters, sweeping and waxing floors, and moving non-floor closet items to the correct storage locations.
• Remove dirty linen from Room Attendant carts and closets and place it in the laundry chute.
• Handle dirty and clean glassware: transport dirty glassware to Stewarding, then return clean, capped glasses to floor closet racks.
• Clean designated areas using proper chemicals, tools, and equipment.
• Wipe down vending machines, ice machines, and laundry areas (machines, counters, and shelves).
• Ensure stairwells remain clear, keeping hotel access safe and unobstructed.
• Transport Room Service trays and items in guest hallways to the service elevator landing areas.
• Check furniture under and around for debris; inspect furniture condition for tears, rips, and stains, and report damage to the Floor Supervisor.
• Dust and polish woodwork; remove dust and debris from upholstered furniture, including crevices and under cushions.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
• Clean lamps, light fixtures, and light switches, and check that lighting is working properly.
• Remove dust, spots, and smears from windows, frames, and ledges; wash windows as assigned.
• Service house/public phones by removing dust, grease, and smears and reposition them properly.
• Dust drapes weekly and realign them to the correct position daily.
• Inspect planters and plants, remove debris, and polish planters.
• Remove dust, dirt, marks, and fingerprints from doors and door frames; clean baseboards, ledges, and corners by removing stains, scuff marks, and dust.
• Polish brass surfaces.
• Empty trash containers, ashtrays, and ash urns in public areas, and remove trash, debris, and cobwebs from balconies and patios.
• Empty vacuum cleaner bags, replace and clean vacuum machines.
• Provide timely delivery of requested items for guests, and retrieve items from guest rooms to return them to proper storage areas.
• Transport guest laundry and dry cleaning to the correct guest rooms.
• Assist with shoeshines as assigned by retrieving shoes from the guest room, shining them, and returning shoes to the guest room.
• Report damages or maintenance concerns to the Floor Supervisor; turn over lost and found items as directed.
• Help maintain security by ensuring proper guest room access and safeguarding hotel property.
• Make up cribs and rollaway beds, transport them to designated rooms, and turn mattress and box springs according to the rotation schedule.
• Stock Housekeeping department supplies and assist the Lobby Attendant as assigned.

What you bring

• Some high school education preferred.
• No prior experience required.

Where this can lead

• Housekeeping Supervisor
• Housekeeping Manager
• Operations Manager
• Assistant General Manager
• General Manager
• Area Vice President of Operations