Night Audit

As night settles over the Hilton Garden Inn in Pomona, the front desk operates with disciplined calm, ensuring guests feel welcomed even during the late hours. The Night Auditor oversees overnight operations, balancing daily transactions while delivering dependable service and maintaining security through the quieter hours.

Responsibilities

• Carry out the night audit process accurately and efficiently
• Greet guests with a warm, professional demeanor upon arrival
• Manage night-time check-ins and check-outs
• Oversee reservations and assist guests with inquiries
• Maintain property security during overnight hours
• Handle accounting duties such as reconciling daily transactions and preparing reports
• Address guest requests and resolve issues as they arise

Requirements

• Previous experience in hotels, front desk, or hospitality roles
• Proficiency with phone systems and strong phone etiquette
• Familiarity with night audit procedures is a plus
• Strong communication skills with a focus on guest service
• Ability to work independently and manage multiple tasks efficiently
• Multilingual abilities are advantageous for interacting with diverse guests

Benefits

• Employee discount
• Health insurance

Job Type

Full-time

Pay

USD 18.00 per hour

Location

Pomona, CA (onsite)