Public Space Attendant

Join el PRADO Hotel as a Public Space Attendant on a part-time, on-site basis in Palo Alto, CA. You will clean and maintain designated public areas to hotel standards, including furniture, surfaces, and guest spaces. The role offers an hourly wage of $23-$25 per hour.

What we offer

• On-site, part-time position at el PRADO Hotel
• Competitive hourly pay of $23-$25 per hour
• Clear path for growth within housekeeping and hotel operations

Responsibilities

• Know hotel services and local attractions to answer guest questions accurately
• Resolve guest concerns to ensure satisfaction
• Maintain cleanliness, sanitation, and organization in assigned areas
• Safeguard keys, radios, and beepers issued for the role
• Review and update your assignment sheet as work is completed
• Coordinate with Supervisor and Housekeeping office for additional tasks during the shift
• Remove trash and debris from the assigned area
• Stock cleaning carts with designated supplies and equipment
• Keep closets clean and organized; wipe shelves, sweep and wax floors, and store items properly
• Clean designated areas using appropriate chemicals, tools and equipment
• Ensure stairwells remain unobstructed and free of stored items
• Transport food and beverage trays from public areas to service areas
• Check under furniture for debris and reposition to the correct floor plan
• Inspect furniture for tears or stains and report damages
• Dust and polish wood surfaces
• Clean upholstered furniture, including crevices and beneath cushions
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and vents
• Clean lamps, light fixtures, and switches; verify proper operation
• Remove dust and spots from windows and wash as assigned
• Clean and reposition house and public phones; replace damaged phone books
• Dust drapes weekly and realign daily
• Inspect plants and planters, remove debris, and polish
• Wipe doors and door frames; remove marks and fingerprints
• Clean baseboards, ledges, and corners; remove dust and stains
• Polish brass surfaces; empty trash containers, ashtrays, and urns
• Remove debris from balconies and patios
• Empty vacuum bags, maintain machines, and clean public and employee bathroom fixtures thoroughly
• Restock tissues, towels, and soaps in correct locations
• Sweep the front entrance daily
• Clean public area windows and ceiling vents
• Shampoo carpets and strip and wax floors as required
• Maintain daily cleanliness of the fitness center
• Sweep and rinse the pool deck daily when applicable
• Remove soiled towels from pool areas and return them to Laundry when applicable
• Report damages or maintenance issues to the Supervisor
• Turn over lost and found items to the Supervisor
• Protect hotel property and ensure floor care equipment is cleaned after use

Requirements

• High School Diploma or GED or equivalent work experience
• No prior experience required
• Good understanding of English
• Previous customer service experience is a plus