Room Attendant

Maintain clean, comfortable guest rooms by following hotel housekeeping procedures and safety standards.

Responsibilities

• Stock the housekeeping cart/bag with sufficient cleaning supplies, equipment, and amenities to complete room service properly.
• Use proper knocking procedures before entering each guest room.
• Clean and service assigned guest rooms to meet company expectations.
• Refill and verify amenities are stocked for every room after cleaning.
• Complete the full housekeeping checklist for each assigned room.
• Mark rooms as clean for supervisor inspection accurately.
• Identify and report damages or hazards found in guest rooms (example: burned out light bulbs, broken furniture, broken lights, and other issues in Guestware or to the Housekeeping Coordinator/Housekeeping team).
• Secure guest room doors when leaving each room.
• Maintain neat corridors and service areas throughout the shift.
• Turn in lost and found items and all guest room keys according to procedures.
• Follow all company policies and housekeeping procedures.
• Adhere to safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Use required protective equipment while performing job duties.
• Report unsafe conditions to management.
• Report accidents, injuries, near-misses, and property damage or loss to management.
• Support a safe work environment by following safety and security procedures.
• Maintain a neat, clean, and well-groomed appearance per team member handbook standards.
• Complete additional related tasks as requested by management.
• Assist other Housekeeping Personnel when needed.

Requirements

• Bend and reach to dust, clean, and make beds and bathroom areas.
• Stand and walk for varying lengths of time, often long periods.
• Communicate with many different kinds of people to provide information, answer questions, and deliver required services.
• Visually inspect rooms for cleanliness and for guest belongings left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms, and hands quickly and easily to perform cleaning tasks.
• Lifting up to 50 pounds maximum.
• Frequently perform twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts